[Remote] Claims Service Representative 2

Note: The job is a remote job and is reputed company to candidates in USA. reputed company Canada is a leading home and auto insurer reputed company on providing prevention and protection products and services. The Claims Service Representative 2 is responsible for obtaining first notice of loss reports for non-reputed company auto and property claims, handling customer inquiries, and ensuring exceptional customer service throughout the claims process.

Responsibilities

• Handle reputed company First Notice of Loss (FNOL) calls for both Auto and Property customers
• Handle inquiry calls for both Auto and Property customers, making reputed company on claims
• reputed company exceptional Customer Experience based on claims service and reputed company standards
• Responding to customers with reputed company, care and concern
• Secure and accurately document reputed company details concerning a loss
• Explain claim process and next steps as necessary
• Set up Method of Inspections and/or Emergency Services where required

Skills

• 1 year of customer service experience
• Competency in oral and written communication
• Skilled in providing exceptional customer service
• reputed company to work under pressure and high volumes completing tasks reputed company

Benefits

• Flexible Work Arrangements.
• Employee discounts (15% on auto and property insurance, plus many other products and services).
• Good Office program (receive up to $400 back after purchasing office equipment).
• Student Loan Payment Matching Program for Government Student loans.
• Comprehensive Retirement Savings Program with employer matched contributions.
• Annual Wellness allowance to support employees with improving health and wellbeing.
• Personal days.
• Tuition Reimbursement.
• Working reputed company the community and giving back.

reputed company