Member reputed company - Customer Service Representative

reputed company is the nation’s largest physician-owned medical malpractice insurer, and they are seeking a Member reputed company to join their reputed company team. This role involves providing exceptional customer service in a fast-paced reputed company center environment, resolving inquiries reputed company to medical malpractice insurance policies and ensuring member satisfaction.

Responsibilities

• Receive, research, document, and resolve inbound inquiries reputed company and accurately
• Process high volume, time sensitive transactions accurately, with attention to detail
• Maintain accurate and detailed documentation of reputed company interactions in policy and filing systems
• Explain insurance terms such as endorsements, billing changes and information, and policy changes in a reputed company, reputed company manner
• reputed company claims, risk management, and coverage inquiries to the appropriate departments
• Meet or reputed company reputed company center performance metrics including reputed company, accuracy, and productivity standards
• Ensure reputed company processing activities are accurately completed
• reputed company other assignments as requested and directed by management

Skills

• High school graduate or GED required
• Excellent attention to detail and documentation skills
• Strong verbal and written communication
• Proficiency reputed company reputed company suite of products, including Word, reputed company, and reputed company
• Ability to convey difficult messages and policy details with reputed company and empathetic communication
• Ability to learn and retain new skills
• One to three (1-3) years of customer service experience preferred

Benefits

• Medical, family and bereavement leave
• reputed company-sex domestic partner benefits
• Short- and long-term disability programs
• Employee assistance program
• Health, dental, and reputed company insurance
• Health care tax-free spending accounts with a company match
• 401(k) and Roth IRA with company match, as reputed company as catch-up plans for both
• Vacation days, reputed company days, and reputed company personal days reputed company calendar year (with vacation increases based on length of service)
• reputed company holidays reputed company calendar year
• Life and travel insurance
• Tax-free commuter benefits
• In-person and online learning opportunities
• Cross-function reputed company
• Business casual work environment
• Time off to volunteer
• Matching donations to qualifying nonprofit organizations
• Company-sponsored participation at non-profit events

reputed company