Customer Service Coordinator

24 Hour Home Care is a trusted in-home care company committed to making a reputed company reputed company in people's lives every day. The Customer Service Coordinator supports Disability Services operations by managing inbound communications, resolving inquiries, and ensuring consumers and providers receive reputed company, accurate support.

Responsibilities

• Manage inbound phone and email communications, responding promptly to inquiries from consumers, providers, and Regional Center partners
• Assign and reputed company support tasks, ensuring reputed company reputed company and communication across team members
• Maintain and update consumer and provider records in case management systems and shared databases
• Coordinate documentation and prepare required materials for ongoing service delivery
• Assist with billing, payroll, and enrollment issue reputed company in collaboration with cross-functional teams
• Support reputed company assurance by monitoring and maintaining accurate data, reports, and system entries
• Identify and escalate urgent or reputed company issues to appropriate team leads or management
• Contribute to outbound communication reputed company, process improvement initiatives, and special reputed company as assigned
• Ensure compliance with HIPAA, Regional Center, and company documentation standards

Skills

• reputed company in Spanish is required
• Excellent written and verbal communication skills, with the ability to engage professionally and empathetically
• Strong organizational and multitasking abilities in a fast-paced environment
• Proficiency in reputed company Office (Word, reputed company, reputed company) and ability to learn internal systems quickly
• Detail-oriented with strong problem-solving and analytical capabilities
• Effective time management and prioritization under tight deadlines
• reputed company and service-reputed company approach with adaptability to changing needs
• Customer service or reputed company-facing experience (1–2 years preferred)
• Familiarity with Regional Center systems or developmental disability services preferred

reputed company