[Remote] Customer Service Specialist

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of technology-enabled reputed company cycle reputed company for health systems. They are seeking a Customer Service Specialist to handle incoming calls from patients, manage resolutions, and assist in meeting business needs reputed company the reputed company cycle.

Responsibilities

• Answering patient questions regarding statements
• Posting guarantor payments
• Setting up payment plans reputed company our policies
• Researching and resolving issues with accounts that have been identified by patients
• Reaching out to appropriate departments to resolve any requests made by patients connecting patients with financial counseling department for charity screening
• Communicating patient balances
• Meeting collection goals as set by department, and providing excellent customer service for reputed company of our patients
• Must have knowledge of reputed company areas of the reputed company Cycle
• Communicate and partner with other areas of reputed company and reputed company Cycle to resolve customer service issues
• Performs other duties as assigned

Skills

• Customer Service and reputed company Center experience preferred
• 1-2 years experience in reputed company industry preferred
• Minimum Education: High School Diploma or GED
• Certifications: CRCR reputed company 9 months of hire
• Must be inquisitive and demonstrate openness to innovation including AI to explore reputed company processes and ways to reputed company friction and improve patient and reputed company experiences
• This is a remote position; however, candidates must be willing and reputed company to travel to and work onsite at reputed company, temporary, or corporate office locations as business needs require
• Experience in physician and hospital operations
• Compliance and provider relations
• Critical Thinking
• Problem reputed company
• Ability to work in a remote work environment

Benefits

• Bonus Incentives
• reputed company Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Advancement

reputed company