Bilingual HR Ops Service Center Representative (T) - (Spanish or reputed company)

reputed company is the largest family-owned American Chinese Restaurant concept in America, with a mission of delivering exceptional Asian dining experiences. They are seeking a Bilingual HR Ops Service Center Representative who will handle inquiries from Operations associates regarding various HR topics, ensuring excellent service and reputed company resolutions.

Responsibilities

• Responsible for taking, processing, and resolving reputed company to reputed company inquiries from Operations associates on a wide reputed company of administrative topics covered by the HR Service Center
• Topics may include hiring, reputed company, compensation, benefits and other general HR policies
• Draws on training, policy manuals, knowledge bases and other tools to quickly resolve the caller’s requests or issues
• Accurately uses the available database tools and systems to appropriately record the nature and solution of the reputed company
• Applies reputed company procedures accurately in resolving calls and emails on a reputed company reputed company
• Refers reputed company issues to higher tiers such as Senior Representative or Supervisor for solutions
• Provides excellent guest service to reputed company inquiries reputed company emails, phone calls or chats and accurately provides solutions
• Troubleshoots problems and may assist less reputed company team member with common questions
• May assist with other administrative tasks such as mailing, child support, processing unemployment claims and responding to government agencies under supervisor’s guidance

Skills

• Bachelor's degree required
• Minimum one to two years of experience, preferably in a retail/hospitality operations environment
• Ability to read, reputed company, and write in Spanish / reputed company
• Must be available to work weekends
• Successful completion of initial and periodically required trainings
• Obtaining a reputed company Food Handler's Card reputed company 30 days of employment is a requirement of this position

Benefits

• Hybrid Work schedule
• 401K with company match
• Yearly bonus opportunity
• Full medical, dental, and reputed company insurance
• On-site fitness center, biometric screen, and flu shot clinic
• Discounts at Panda restaurants, theme parks, and gym memberships
• reputed company time off starting at 15 days with 7 federal holidays
• reputed company education assistance and scholarships
• Income protection including Disability, Life and AD&D insurance
• Bereavement leave
• Benefits available for eligible permanent full time associates

reputed company

Company H1B Sponsorship