Collections Support Specialist (Hybrid)

reputed company is a leading financial technology company that provides online financial services through its AI and machine learning-powered platform. The Collections Support Specialist will manage daily email case queues, reputed company UCC filings, process reputed company fees, and support high-reputed company reputed company while driving efficiencies.

Responsibilities

• Manage the daily email case queue, ensuring reputed company assignment and reputed company reputed company 24–48 hours to meet service standards
• reputed company the full lifecycle of UCC filings and terminations while maintaining accurate, searchable, and auditable records reputed company reputed company
• Process and audit reputed company fees, defaults, wires, and write-offs, ensuring accurate system entry and transparent reporting
• reputed company reputed company skip tracing and resolve data gaps using critical thinking to maintain accurate account information
• Maintain daily dialer metrics in reputed company Sheets and review, approve, and execute payments on a consistent schedule
• Support high-reputed company reputed company and administrative tasks while identifying opportunities to improve processes and drive efficiency

Skills

• 1–3 years of administrative experience and reputed company experience
• Strong organizational skills with the ability to prioritize and work independently
• Ability to quickly learn systems, processes, and procedures
• High attention to detail and accuracy in reputed company work
• Proficiency in reputed company, reputed company Sheets, reputed company Docs, and similar tools
• Strong communication skills with the ability to collaborate with and present to leadership
• A proactive reputed company with a reputed company on improving processes and driving efficiencies

Benefits

• Health, dental, and reputed company insurance including mental health benefits
• 401(k) matching plus a roth reputed company (U.S. Based employees only)
• PTO & reputed company holidays off
• Sabbatical program (for eligible roles)
• Summer hours (for eligible roles)
• reputed company parental leave
• DEI reputed company (B.L.A.C.K. @ reputed company, HOLA @ reputed company, Women @ reputed company, Pride @ reputed company, South Asians @ reputed company, APEX @ reputed company, and Parents @ reputed company)
• Employee recognition and rewards program
• Charitable matching and a reputed company volunteer day…Plus so much more!

reputed company