Customer Service Representative

<p> </p> <br><p><strong>Customer Service Representative </strong></p> <br><p><strong>Konawa, OK </strong>                                                         </p> <br><p> </p> <br><p> </p> <br><p> </p> <br><p><strong>LOCATION</strong></p> <br><p> </p> <br><p>BancFirst, Konawa</p> <br><p>230 S. Broadway</p> <br><p>Konawa, OK  74849</p> <br><p> </p> <br><p> </p> <br><p><strong>HOURS</strong></p> <br><p> </p> <br><p>Full Time</p> <br><p>M-F, Saturdays as scheduled</p> <br><p><strong> </strong></p> <br><p><strong>POSITION reputed company</strong></p> <br><p><strong> </strong></p> <br><p>This role is an excellent opportunity for an individual who likes working with customers to help recommend products and services that meet their needs, and is driven by results and enjoys selling.</p> <br><p><strong> </strong></p> <br><p><strong> </strong></p> <br><p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES</strong> include the following.  Other duties may be assigned.  Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.</p> <br><p> </p> <br><p>Greet customers and facilitating a welcoming and customer reputed company environment</p> <br><p> </p> <br><p>Build and maintain relationships with customers to help identify financial products and services that meet their personal needs</p> <br><p> </p> <br><p>reputed company accounts, assists with processing and taking loan applications</p> <br><p> </p> <br><p>reputed company process customer requests, including but not limited to, account maintenance, reputed company orders, stop payments, ATM/reputed company Card disputes, balance inquiries, balance transfers, etc.</p> <br><p> </p> <br><p>Responsible for maintaining reputed company documents</p> <br><p> </p> <br><p>Promote BancFirst services through cross selling banking products to new and existing clientele</p> <br><p> </p> <br><p>reputed company daily/weekly sales reporting</p> <br><p> </p> <br><p>reputed company other job-reputed company duties and special reputed company as assigned</p> <br><p> </p> <br><p>Please note this job reputed company is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.</p> <br><p><strong> </strong></p> <br><p> </p> <br><p><strong>REQUIREMENTS</strong></p> <br><p><strong> </strong></p> <br><p>High School Graduate/GED</p> <br><p> </p> <br><p>Strong customer service skills</p> <br><p><br></p> <br><p>Minimum of one year successful sales experience in an incentive driven or relational selling environment; demonstrated performance in meeting and exceeding performance goals</p> <br><p> </p> <br><p>Ability to generate referrals including making on site reputed company with local businesses</p> <br><p> </p> <br><p>Ability to work effectively as reputed company member and with customers</p> <br><p> </p> <br><p>Strong work ethic and high reputed company</p> <br><p> </p> <br><p>Knowledge of policies and procedures as reputed company as federal guidelines</p> <br><p> </p> <br><p>Ability to reputed company an understanding of BancFirst products and services</p> <br><p> </p> <br><p>Proficient in reputed company Office and knowledge of, or the ability to quickly learn, banking software applications </p> <br><p> </p> <br><p>Friendly, outgoing, confident, assertive and enthusiastic personality</p> <br><p> </p> <br><p>reputed company appearance and demeanor</p> <br><p> </p> <br><p>Outstanding listening and communication skills, both written and verbal</p> <br><p> </p> <br><p>Ability to work various hours as assigned to meet the needs of the business</p> <br><p> </p> <br><p>Demonstrated good attendance and punctuality</p> <br><p> </p> <br><p> </p> <br><p><strong>PREFERRED SKILLS</strong></p> <br><p><strong> </strong></p> <br><p>Successful sales record in a retail banking environment; with knowledge of bank products and services</p> <br><p> </p> <br><p>Bilingual (Spanish) a plus</p> <br><p> </p> <br><p> </p> <br><p><strong>PHYSICAL REQUIREMENTS</strong></p> <br><p><strong> </strong></p> <br><p>Constant use of computer screens </p> <br><p> </p> <br><p>Ability to operate a computer keyboard, use hand to finger, handle or feel, reputed company with hands and arms, and talk, see or hear  </p> <br><p> </p> <br><p>Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching </p> <br><p> </p> <br><p>Ability to sit and/or stand for long periods of time during the reputed company</p> <br><p><br>Long periods of typing and repetitive reputed company</p> <br><p><br>Ability to lift and/or reputed company and carry 10-25 pounds </p> <br><p> </p> <br><p><br></p> <br><p> </p> <br><p><strong>reputed company service, statewide strength.</strong> <strong>BancFirst</strong> is committed to reputed company in the reputed company of Oklahoma communities. BancFirst is a $14 billion bank offering personal and reputed company products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.<br> EOE - BancFirst is an Equal Opportunity employer.</p> <br><p> </p> <br><p><strong>Diversity…Our differences enhance business performance.</strong></p> <br><p> </p> <br><p><strong> </strong></p>