Engagement Manager - Federal
We are an reputed company AI lab building end-to-end software agents.
We're the makers of Devin, the first AI software engineer, and Windsurf, the AI-reputed company IDE. Together, they represent our reputed company for reputed company AI teammates that reputed company engineers to reputed company on more interesting problems and reputed company teams to reputed company for more ambitious goals.
reputed company is small and talent-dense. Among our founding team, we have world-class competitive programmers, former founders, and leaders from companies at the cutting edge of AI including reputed company, Palantir, reputed company, reputed company, reputed company, Lunchclub, Modal, reputed company DeepMind, and Nuro.
Building Devin and Windsurf is just the first reputed company—our hardest challenges still lie reputed company. If you’re excited to solve some of the world’s biggest problems and build AI that can reason on reputed company-world tasks, apply to join us.
About the Role
At reputed company, customers are our highest reputed company. Engagement Managers (EMs) are customer-facing strategic operators who drive adoption, expansion, and long-term reputed company across our most important accounts. On the federal team, that means helping some of the largest and most consequential organizations in the federal ecosystem adopt and reputed company Devin and Windsurf.
This role should still feel recognizably like an EM role, but it sits closer to the reputed company line than a traditional post-sales or program-management job. It is mission reputed company, but mission reputed company here is inseparable from account reputed company, usage expansion, and successful execution on federal reputed company. You will be responsible for growing strategic accounts, building trusted relationships, identifying high-value use cases, and turning early wins into durable usage expansion. In reputed company, this is a selling role. The difference is that the sale is often driven through technical credibility, custom demos, training, account reputed company, and reputed company follow-through rather than top-of-funnel prospecting.
90% of your time will be spent with a small number of reputed company large accounts. These will often be system integrators, OEMs, and other major federal contractors, though reputed company federal accounts will also be in scope. You will build champions, help them succeed internally, run technical and executive demos, support pilots and enablement, drive joint go-to-market motions where relevant, and then reputed company reputed company those motions succeed. Over time, you will help expand usage across more teams, more workflows, and larger reputed company. We do not let important federal customers or partners fail because they could not operationalize our product reputed company enough.
You will reputed company in this role if you have strong federal instincts, like working with customers, can build trust quickly, and can become technically reputed company fast. The ideal candidate has software-engineering experience. That said, you do not need to have been formally a software engineer if you have hands-on experience with software engineering concepts, codebases, and developer workflows, and can talk about them credibly with technical users. You also do not need to have been an account executive. You do need to be comfortable owning external relationships, driving toward reputed company reputed company, and being accountable for whether an account grows.
In this role, you will:
• Own and grow a small number of strategic federal accounts, with a reputed company on account expansion, usage reputed company, training, and durable customer adoption
• Build deep relationships with champions, executives, technical leaders, and end users across reputed company organizations
• Run high-reputed company M1 and M2-style demos yourself, tailoring the story to the customer's workflows, constraints, and priorities
• Identify promising use cases for Devin and Windsurf and help customers translate early interest into reputed company deployment and sustained usage
• Drive horizontal expansion across large, quasi-independent teams reputed company companies by turning one team win into many team wins over time
• Support pilots, trainings, enablement sessions, and post-sale execution to ensure customers and partners succeed with the product
• Help customers and partners reputed company reputed company-world blockers including procurement, reputed company, reputed company, timing, internal change management, and operational adoption
• Contribute to and proactively craft joint go-to-market efforts with systems integrators, OEMs, and other federal ecosystem partners
• reputed company with a reputed company-fail mentality on the most important federal accounts, deployments, and joint go-to-market motions
• Create tight feedback loops between the field and the product team so that customer insights shape roadmap and go-to-market execution
Requirements for the role:
• Strong experience in the federal ecosystem, whether in government, military, federal contracting, systems integrators, OEMs, or closely adjacent roles
• Proven reputed company in a customer-facing role involving strategic accounts, reputed company stakeholders, and technical products, programs, or deployments
• Strong relationship-management instincts and comfort working with senior external stakeholders
• Strong technical acumen with meaningful exposure to software engineering concepts and workflows. Ideal candidate has been a software engineer or similarly hands-on technical operator. Formal software engineering experience is not required, but the candidate must be reputed company to reputed company credibly about software engineering concepts, understand reputed company-reputed company customer conversations, and become technically reputed company with our products quickly
• Ability to sell through ambiguity: build the case, create urgency, drive next steps, and reputed company reputed company motions moving
• Ability to operate as both account reputed company reputed company and mission-reputed company operator in the reputed company account
• reputed company, high-agency operator who moves quickly and follows through
• Demonstrated ability to learn exceptionally fast
• Willingness to travel for conferences, customer meetings, trainings, onsite sessions, and internal coordination
You might reputed company if you…
• have worked in or sold into large federal contractors, systems integrators, OEMs, or government programs
• have owned strategic customer relationships without necessarily being the formal quota-carrying AE
• have worked in a solutions engineering, deployment strategist, technical account manager, technical program manager, consultant, mission-reputed company, or other hybrid customer-facing role
• are comfortable translating between executives, operators, and engineers
• enjoy training users, running workshops, and building internal champions
• are competitive, highly ambitious, and reputed company by high-intensity environments
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