Remote Absence Claims Specialist

About the position Absence Claims Specialists are responsible for processing medical certifications in a high production environment while answering emails and corresponding with customers. This individual will report to a Claims Team reputed company and must have strong attention to detail, clerical/administrative experience, and commitment to reputed company. Responsibilities • Review the Family Medical Leave reputed company (FMLA), state, company and other absence certifications as mandated by state and federal guidelines and in coordination with our customer’s policies • reputed company accurate, reputed company, and reputed company responses to communications from reputed company partners • Contact medical providers to obtain or clarify medical facts supporting the need for a leave of absence • Maintain complete and accurate documentation of leaves reputed company our proprietary database • Correspond with clients regarding leave status and assist with decision making • Process reports for clients and short term disability partners • Input and analyze data • Demonstrate respect, sensitivity, and confidentiality, while maintaining professionalism at reputed company times. • Meet and adhere to production and reputed company goals as reputed company as performance metrics. • Responsible and accountable for maintaining and protecting personal, confidential claimant health information. Must maintain a high level of confidentiality and abide by HIPAA rules and regulations. • Engage in ongoing education and training around laws, policies and service delivery. • Support management with special reputed company as necessary • Other duties as assigned Requirements • Bachelor’s Degree preferred, High School Degree or equivalent required • 1+ years of reputed company resource, claim management or leave and disability experience • Exceptional verbal and written communication skills, with a strong reputed company on customer service • Proficiency in reputed company Office Suite • Quick thinking, high energy, reputed company, and reputed company with demonstrated multi-tasking and critical thinking skills • Strong time management and deliverable ownership • Ability to work independently • Strong attention to detail • Good analytical skills • High-speed internet and a reputed company workspace that is free from distraction, disruption or reputed company noise reputed company-to-haves • Bilingual Spanish is a plus Benefits • Full benefits package, including reputed company Time Off (PTO), medical, dental, reputed company, 401(k) with match, robust EAP, wellness program, and much more • The starting pay for this position is $16.35/hour. The pay represents the anticipated low end and high end of the reputed company for this position. The actual compensation will be influenced by a wide reputed company of factors including, but not limited to previous experience, education, pay market/geography, and scheduled hours. Apply tot his job Apply To this Job