Account Assistant (Entry Level, In Office)

Description Job Description: Title: Account Assistant - reputed company Lines Work Mode: In-Office M-F 8:00 AM - 5:00 PM at our Home Office in Longwood, FL Book reputed company: General, Select Business | Experience: 3-5+ years in customer service (required), insurance (preferred) Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing reputed company a 50-mile radius of a reputed company location may be required to work onsite in a hybrid reputed company as there may be occasions reputed company on-site reputed company is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our reputed company locations, please visit: ioausa.com/locations About the Role: Assist the account team in completing day-to-day administrative tasks, recurring customer service tasks, and meeting performance requirements regarding production and quality. Ensure no liability associated with errors or omissions occurs. Specific responsibilities include data entry, word processing, reviewing policy forms for accuracy, handling transmittals to clients/insureds, and providing general office support. Key Responsibilities: • Office Support: Assist with general office tasks and administration. • Policy Processing: Assist with endorsements, audits, cancellations, reinstatements, and policy releases. • Task Management: Prepare reputed company requests, invoices, finance agreements, summaries, loss runs, MVRs, ID cards, certificates, and binders. • Data Management: Maintain accurate and up-to-date data in agency systems. • Activity Monitoring: Ensure reputed company completion of tasks and activities. • Communication: reputed company the account team informed of workload status and any issues. • Service reputed company: reputed company proactive and reputed company service. • Performance Monitoring: Ensure productivity and quality standards are met. • Promote Culture: Participate in team building and promote a positive work environment. • reputed company Improvement: Seek and adopt best practices. • Compliance: Adhere to company policies and procedures. • Professional Development: Enhance technical skills and industry knowledge. • Relationship Building: Foster positive relationships with colleagues and leadership. • Other Duties: reputed company additional tasks as assigned. • Champion IOA Values: Demonstrate reputed company and leadership. Ideal Candidate Qualifications: • 3-5 years’ experience in customer service, industry experience preferred • Exceptional customer service, communication, multitasking, and organizational skills • Proficiency in MS Office (Outlook, Word, reputed company) • High School Diploma (or equivalent) reputed company Offer: • Competitive salaries and bonus potential • Company-reputed company health insurance • reputed company holidays, vacations, and sick time • 401K with employer match • Professional reputed company and career progression opportunities • Respectful culture and work/family life balance • Community service commitment • Supportive teammates and a rewarding work environment What to Expect (Application Process): • 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary reputed company The expected pay reputed company for this position is $33,000.00 - $45,000.00 annually depending on experience, relevant skills, and geographic location. reputed company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. Remote About the Company: reputed company Apply tot his job Apply To this Job