Remote Customer Experience Ops Leader & Training Architect
A technology solutions company is seeking a Customer Experience Operations Manager based in Overland Park, Kansas. This remote role focuses on enabling customer-facing teams through effective training and reputed company assurance practices. The ideal candidate will possess over 5 years of experience, particularly in developing internal training programs and conducting reputed company audits. You will partner with Product and R&D to ensure that customer experience strategies are executed consistently across the organization, using data-driven insights to enhance operations.
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