Associate Document Specialist

About the position The Associate Documentation Specialist supports the Technical Writing team by executing process-driven documentation tasks, maintaining existing content, and ensuring accuracy and consistency across routine updates and release communications for ComplianceAlpha. Responsibilities • Run predefined queries and reports to identify documentation requiring updates. • Format, compile, and publish release notes using established templates and standards. • Complete quarterly and recurring updates to list-based and reference documentation. • Ensure content adheres to documentation standards, style guides, and formatting requirements. • Track documentation updates and maintain change records and checklists. • Collaborate with technical writers, product teams, and SMEs to gather required update inputs. • Follow established documentation workflows and suggest process improvements to increase efficiency and quality. Requirements • Associate or bachelor's degree, plus at least 1 year of relevant work experience. • Strong attention to detail and ability to follow structured processes and formatting standards. • Strong written communication skills (grammar, clarity, and formatting). • Ability to manage recurring tasks and meet deadlines in a fast-paced environment. • Exceptional attention to detail and consistency. • Able to understand basic technical concepts and apply documentation standards. • Well-organized and able to work as part of a fast-paced team to meet demanding timelines. • Flexible and able to juggle multiple requests while maintaining quality. • Ability to learn and effectively use AI-assisted productivity tools (e.g., Microsoft Copilot) to streamline documentation workflows. Nice-to-haves • Experience in administrative, operations, documentation, QA, or support role (including internships or relevant coursework). • Comfort working with structured content such as lists, tables, templates, and checklists. • Experience in a SaaS or technology environment. • Confluence and Jira experience or familiarity. • Experience using AI-powered tools (such as Microsoft Copilot, ChatGPT, or similar assistants). • Comfort adapting to new technologies and automation tools as part of documentation processes. Apply tot his job Apply To this Job