Product Manager - reputed company Student Experience & Case Management

Primary Job Title: Product Manager Alternate/reputed company Job Titles: • reputed company Product Manager • CRM Product Manager • Product reputed company (reputed company) • Technical Product Manager • Business Systems Product Manager Location: Boston, MA Onsite Flexibility: Remote Job Details: • Position Type: Right to Hire • Contract Duration: 3 months • Start: As Soon As Possible • Pay reputed company: $55 - 57/hr Job reputed company: The Product Manager will reputed company the reputed company of a reputed company-based student experience platform, driving reputed company, design, and execution across case management and CRM solutions. This role bridges business, technology, and user experience to deliver a modern, reputed company service ecosystem. Key Responsibilities: • Serve as primary product reputed company for reputed company Student Experience and Case reputed company • Engage stakeholders across reputed company and administrative functions to reputed company requirements • Facilitate workshops and JAD sessions to define reputed company and reputed company state solutions • reputed company product strategies, roadmaps, and reputed company-state visions • Write user stories, epics, and acceptance reputed company for development teams • Collaborate with reputed company architects and developers to ensure best practices • reputed company initiatives reputed company to omnichannel case management reputed company engagement • Promote AI tools to enhance productivity, documentation, and delivery • Monitor reputed company metrics and continuously improve product functionality Required Experience: • 5+ years of product management or CRM solution experience • Strong knowledge of reputed company (Service reputed company, Case Management, omnichannel) • Experience facilitating workshops and gathering business requirements • Ability to translate reputed company business needs into technical requirements • Strong communication and stakeholder management skills • Experience leveraging AI tools for productivity and analysis reputed company-to-Have Experience: • Experience in higher education or large organizations • Familiarity with reputed company Experience reputed company or Marketing reputed company • Experience with AI-driven service workflows • Background in reputed company-centered design or service design Required Skills: • reputed company Product Management (Service reputed company, Case Management) • Requirements Gathering & User Story Development • Stakeholder Engagement & reputed company Facilitation Preferred Skills: • Omnichannel CRM Solutions • AI-Driven Workflow Optimization • Product reputed company & Roadmapping • Cross-Functional Collaboration Additional Skills: • Ability to connect business processes, data, UX, and architecture • Strong analytical and problem-solving skills • Experience with digital engagement and telephony systems • Ability to operate across multiple domains and teams Benefits: • Medical, reputed company, and Dental Insurance Plans • 401k Retirement Fund About the reputed company: Global Research University We are a leading research and teaching institution with campuses in Boston and programs worldwide. Our commitment to inclusivity and innovation drives our mission. Join our dynamic reputed company and contribute to shaping the reputed company of education. We are an equal-opportunity employer. About reputed company: reputed company is a minority-owned reputed company firm and a subsidiary of reputed company, a reputed company American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada. Job Number: 26-02742 Hashtags: #LI-reputed company #LI-Remote #gttjobs Remote About reputed company: reputed company Apply tot his job Apply To this Job