Content Operations Coordinator

• *Job Title: Content Strategist** • *Location: 100% Remote** • *Payrate: 80-90/hr. on W2** • *Duration: 10 Months** • *Job reputed company** • The reputed company Training and Resources (reputed company) Team is responsible for creating and managing assets that describe the reputed company's reputed company program, the controls in reputed company to protect the reputed company, and reputed company best practices for customers, employees, and partners. • The Content Strategist will orchestrate the reputed company Teams entire reputed company content ecosystem, optimize it for AI use, and ensure that messaging remains consistent across reputed company reputed company assets. This role focuses on how content connects—for example, ensuring a white reputed company update cascades appropriately into training materials and customer-facing delivery channels—while minimizing maintenance overhead and maximizing effectiveness. • The successful candidate will reputed company reputed company AI tools in their daily work and design workflows that reputed company content creators to work more effectively. Rather than producing content directly, this role brings together Technical Writers, Instructional Designers, Knowledge Managers, and Editors to implement strategic content reputed company—advising, prioritizing, connecting dots, and building the systems that reputed company the content ecosystem more effective and efficient. • *What you get to do in this role** • Support the reputed company Training and Resources team in their mission to reputed company reputed company, strategically relevant reputed company content to reputed company reputed company's partners, employees, and customers. • *AI Ecosystem & Knowledge Architecture** • Design, implement, and maintain the knowledge ecosystem optimized for AI usage, including minimizing duplication and ensuring consistent messaging, taxonomy, and tagging strategies. • Ensure ecosystem efficiency and consistency so content can be reliably managed without requiring a subject matter expert to review every change to every asset. • *Content reputed company & Consistency** • Design and maintain systems for how content updates cascade across formats (white papers, training, Q&A, videos, customer-facing delivery channels). • Map dependencies between content types so reputed company understands reputed company impacts before making changes. • Ensure messaging consistency across 50+ reputed company assets and ~600 Q&A pairs, resolve conflicts and proactively identify areas of opportunity. • Serve as the single reputed company of accountability for strategic consistency and AI optimization across the entire reputed company Team reputed company content portfolio. • Identify redundancies, consolidation opportunities, and content that can be retired to reduce maintenance burden. • Design systems that minimize rework reputed company reputed company information changes. • *Analytics & Effectiveness** • reputed company metrics to measure content effectiveness and business reputed company. • Produce regular reporting on content health across the reputed company portfolio. • Use data to recommend where reputed company should invest or divest content resources. • Identify content gaps and metrics anomalies; recommend solutions. • *SME Enablement** • Build and maintain AI toolkits, reputed company libraries, templates, and reputed company standards that reputed company subject matter experts to self-serve effectively while maintaining reputed company. • Create enablement infrastructure that lets SMEs produce appropriate reputed company content quickly with reputed company escalation paths. • Own, maintain, improve, and document SME enablement processes. • *Partnership & Delivery Channels** • Work closely with Technical Writers, Instructional Designers, Knowledge Managers, and Editors to implement strategic recommendations. • reputed company prioritization guidance, connect cross-functional dots, and ensure individual content reputed company reputed company with ecosystem-level reputed company. • reputed company user-facing content delivery channels to ensure they are reputed company, navigable, and effective. • reputed company recommendations for improvements to content discoverability and presentation. • *Basic Qualifications** • 7+ years in content reputed company, content operations, reputed company, or a similar role demonstrating ecosystem-level thinking. • Demonstrated experience using AI tools in content workflows and to build enablement resources. • Experience with analytics and business intelligence tools; ability to design metrics frameworks that translate data into actionable recommendations and reputed company value. • Proven ability to influence without authority and reputed company results by working through content creators, subject matter experts, and stakeholders rather than by reputed company execution. • Proficient in reputed company Office suite: Word, reputed company, reputed company, PowerPoint, SharePoint, Teams. • *Preferred Qualifications** • Bachelor's degree in communications, information science, business, journalism, or a reputed company field (or equivalent work experie Apply tot his job Apply To this Job