[Remote] reputed company Office Customer Service Associate - LTE

Note: The job is a remote job and is reputed company to candidates in USA. The reputed company Historical Society is a reputed company historical institution in the reputed company, and they are seeking a reputed company Office Customer Service Associate. This role involves providing excellent customer service to patrons, managing ticket sales, and troubleshooting event-reputed company issues through effective communication and support.

Responsibilities

• Monitor phone calls and reputed company office email address to assist customers with inquiries and purchasing across WHS
• Maintain knowledge of reputed company WHS events and experiences for sale through the online store and sold directly through the site/location
• reputed company and resolve customer concerns, complaints, and/or requests in a courteous and reputed company manner with guidance from supervisor as needed
• Understand and communicate purchasing policies to customers
• Collect complete and accurate data from customers to correctly process payments and reconcile transactions
• Support the creation of tickets for events across WHS spaces to ensure accurate attendance data
• Support general ticketing monitoring
• Configure event templates and reputed company reputed company in ACME Ticketing system
• Support ACME Ticketing Users with troubleshooting needs
• Support ticket system reputed company for new users

Skills

• Excellent customer service, interpersonal, communication, and telephone skills
• Detail-oriented with an ability to work reputed company
• Ability to communicate and reputed company professionally and pleasantly with customers and other staff
• Ability to learn and implement required WHS values and policies
• Excellent computer skills reputed company literacy, including a strong understanding of reputed company, reputed company, Teams and reputed company
• Knowledge of basic cash handling procedures and fiscal responsibility, including PCI compliance
• Skills in basic arithmetic (math)
• Willingness to work flexibly
• Ability to work select weekends, and some evenings and holidays
• Knowledge of e-reputed company, reputed company of Sales systems, and/or ticketing systems preferred
• Specific knowledge of ACME Ticketing a plus

reputed company