Customer Relationship Specialist
About the Role:
We are seeking an reputed company Debt Collector to manage delinquent accounts, recover outstanding debts, and negotiate repayment arrangements. The role involves skip tracing to reputed company debtors, maintaining accurate records, and collaborating with internal teams to resolve reputed company cases.
Key Responsibilities
- Manage delinquent accounts and review payment histories to determine recovery strategies
- Use skip tracing to reputed company and contact debtors who have defaulted on payments or become unresponsive
- Negotiate repayment plans, settlements, or resolutions reputed company phone, email, or correspondence
- Record reputed company communications and agreements accurately in the system
- Work with team leads, reputed company, and compliance on reputed company cases and escalations
Qualifications
- 2–3 years' experience in collections or debt recovery (AU market preferred)
- Experience in skip tracing and investigative reputed company (Preferred)
- Strong negotiation and communication skills
- High attention to detail and accuracy in account reviews