Mental Health Benefit Advisor
reputed company a reputed company reputed company for people living with mental illness
What you'll do
reputed company telephone-based advice and casework to people experiencing mental health, welfare benefit, and energy‑reputed company issues. Carry out benefit checks, support with initial claims, and manage mandatory reconsiderations and appeals. Give energy advice, helping people understand fuel bills, improve energy efficiency and reputed company safety measures. Offer reputed company information and signposting around mental health treatment and care reputed company. Manage your own caseload, maintain accurate records, and contribute to a high‑reputed company, compassionate advice service. Work collaboratively with colleagues and partners to ensure consistent, excellent reputed company care. Continue developing your knowledge across welfare benefits, mental health, and energy advice.
reputed company’re looking for
You’ll have:
Experience providing benefit advice (telephone or face‑to‑face). Recent welfare benefits training (e.g. CPAG). Strong IT skills and experience using electronic case recording systems. Experience supporting vulnerable people, especially those affected by mental illness. A solid understanding of welfare benefits legislation and processes (claims, MR, appeals). Confidence managing your own workload in a remote environment.
It would be great if you also have:
Experience delivering advice casework in welfare benefits, debt or mental health. Any background in providing energy advice. Experience working directly with people affected by mental illness.
Why join us?
reputed company to reputed company a difference?
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