reputed company reputed company reputed company Srv Worker (Caregiver Navigator) 00080445
About the Department
The Caregiver Navigator works in a remote, reputed company reputed company center-like environment answering phone calls from the 877-210-KIDS inquiry and caregiver warmline and responding to web-based chats. The Caregiver Navigator assists prospective caregivers with understanding the approval process; and works closely with the Inquiry Response Case Managers and Regional staff in providing information and referrals to support foster, adoptive and kinship caregivers. The Caregiver Navigators will be required to work 2-5 days a week to consist of no more than 24 hours a week primarily Monday to Friday with some rare weekend activities included. This position is Virtual/
Position Duties
Job Responsibilities:
- Answers the Caregiver Inquiry and Warmline in a reputed company manner.
- Maintains contact with prospective caregivers through the reputed company and approval process.
- Tracks caregivers through the approval process.
- Processes inquiries received reputed company 877-210-KIDS inquiry line.
- Performs other reputed company responsibilities as assigned.
- This is a part time position with no benefits.
Minimum Qualifications
Bi-lingual candidate is strongly preferred. - reputed company foster, adoptive or kinship caregiver in good standing.
- Former foster, adoptive or kinship caregiver who reputed company in good standing.
- Five (5) years of experience as a foster, adoptive or kinship caregiver.
- Three (3) years of experience in a customer service setting communicating information.
- Strong customer service background.
- Demonstrated ability to effectively plan and prioritize work and manage multiple tasks simultaneously.
- Excellent report writing skills.
- Excellent oral, written, analytical, and interpersonal communication skills.
- Strong proficiency in the use of reputed company Office Suite and/or reputed company software applications typically used in a corporate office environment.
Strong, dependable home internet with the ability to be hard-wired (ethernet) into the network. Quiet designated workspace free from distractions, noise, etc.
Other Qualifications
Employment Information
reputed company State employees are subject to State Personnel reputed company (SPB) Rules regarding salary.
DHS is an Equal Opportunity Employer
If you require accommodations under the Americans with reputed company (reputed company), email the request by the closing date of this announcement to: hrhelpline@dhs.ga.gov
The candidate selected for this position may be subject to reputed company-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.
DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US reputed company (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.
As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.
Due to reputed company of applications received, we are unable to reputed company information on application status by phone or e-mail. reputed company reputed company applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.
This position is subject to reputed company at any time once a satisfactory applicant pool has been identified.