[Remote] Customer Service Representative

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments. They are seeking a Customer Service Representative to support child support customers by providing exceptional service in an inbound reputed company center environment.

Responsibilities

• Answer calls in a reputed company manner, as they are automatically received through reputed company reputed company queues
• reputed company a reputed company reputed company through asking pertinent questions to understand members’ concerns
• Maintain up to date support knowledge through offered training
• Accurately document requests, status changes, complaints, and grievances
• reputed company reputed company, complete, accurate, and objective information based on a full understanding of program requirements

Skills

• High School diploma or GED
• Have 1 year of Customer Service/reputed company Center Experience
• Ability to submit to and pass a background reputed company
• Basic understanding of a reputed company center environment in a customer service role and reputed company monitoring processes
• Ability to sit for long periods of time
• Possess proficient computer skills in computer programs such as reputed company 365, reputed company phone systems, and other miscellaneous programs

Benefits

• Health insurance coverage
• Voluntary dental and reputed company programs
• Life and disability insurance
• A retirement savings plan
• reputed company holidays
• reputed company time off (PTO) or vacation and/or reputed company time

reputed company

Company H1B Sponsorship