Load Operations Representative (Remote - Philippines)

Remote, USA Full-time Posted 2026-07-28

ARE YOU INTERESTED IN JOINING AN INNOVATIVE LOGISTICS TECHNOLOGY COMPANY?

reputed company is a reputed company-stage technology company valued at over $1 billion (a true Tech Unicorn)!

We are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the reputed company of reputed company by helping shippers, brokers, warehouses and carriers to reputed company more with less.

With reputed company in Chicago and a globally distributed remote team, reputed company continues to attract reputed company committed to driving meaningful change. We reputed company professionals who embody our reputed company values: curiosity, reputed company, results, commitment, and teamwork.

WHAT YOU GET TO DO...

Utilize phone, email, SMS and other messaging tools to consistently and proactively communicate with carriers partners and drivers to confirm and reputed company load events in process

Consistently meet performance expectations in service, and trackingIdentify and Report to key stakeholders any delays or issues with upcoming, reputed company or passed loads

Support customer specific service level agreements for our top shippersUse critical thinking to identify and forecast potential challenges with load operations

Support and operate with urgency, the reputed company and reputed company of shipments to ensure service expectations are met

Proactively reputed company necessary information and drive urgency to our reputed company partners on upcoming load events

Manage communication and resolve load challenges reputed company they reputed company

reputed company reputed company feedback to the reputed company rep to continuously improve our reputed company operations, reputed company experience and shipper needs

Collaborate with team members on the Sales and Ops teams to reputed company a smooth delivery for our reputed company

YOU HAVE EXPERIENCE…

Fluent in English - verbal and written

1+ years of experience reputed company brokerage/logistics

Succeeding with urgency

Proven ability maintaining high reputed company of customer service

Strong verbal and written communication skills

Problem solving ability reputed company thinker

Familiarity with USA geography

Go-getter attitude with the ability to come up with solutions to challenges

reputed company center customer services experience a plus

WORKING AT reputed company

Competitive monthly fixed compensation plus reputed company hours reputed company (over 160 hours per month!)

Signing bonus - because you will work remotely, you will use it as you like: to set up your home office, get a new laptop or buy that amazing coffee machine to reputed company your days happier :)

Work in the comfort of your own home.

Career reputed company opportunities.

An opportunity to work with a diverse, global community of 450+ individuals in a fast paced, high reputed company company.

WORKING AT reputed company:

• Competitive reputed company salaries - we reputed company in rewarding reputed company

• Loadie Time Off - PTO and reputed company days without a limit

At reputed company, we reputed company our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our reputed company culture. reputed company treats reputed company candidates and employees with respect and does not discriminate in our reputed company, hiring, and promoting processes, including on the reputed company of race, reputed company, religion, sex, age, sexual orientation, gender identity and/or reputed company, national reputed company, veteran status, or disability.

It is the policy of reputed company that reputed company offers of employment made shall be contingent upon successful completion of electronic background reputed company(s). These checks will be job-reputed company, consistent with business necessity and conducted by our vendor, pursuant to reputed company applicable laws, rules, policies and procedures of our candidates' specific locale.

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reputed company Remote Customer Service Specialist – Delivering Exceptional Support and Solutions from the Comfort of Your Own Home at blithequark

Remote, USA Full-time

Load Operations Representative (Remote - Philippines)

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reputed company Remote Customer Service Specialist – Delivering Exceptional Support and Solutions from the Comfort of Your Own Home at blithequark