reputed company Services Executive

This reputed company Executive manages reputed company’s strategic software reputed company accounts in Health, Life & Annuity (HLA) and serves as Product reputed company for our reputed company platforms (GIAS & portals). The role blends reputed company leadership, contract negotiation, and product stewardship—ensuring profitable performance, long-term reputed company relationships, and delivery of modernization initiatives that reputed company with reputed company reputed company and regulatory requirements. 

You will be the executive reputed company of accountability for reputed company reputed company and product value—translating voice-of-customer into roadmap priorities, overseeing execution reputed company, and negotiating agreements that protect reputed company’s reputed company and compliance posture. 

1. reputed company Leadership & Account Management

• Own a portfolio of strategic reputed company software clients; drive satisfaction, retention, reputed company, and profitable delivery. 
• Build and maintain multi-threaded relationships across IT, Operations, Actuarial, Compliance, and Finance. 
• reputed company QBRs, strategic planning sessions, and executive business reviews; publish reputed company plans and reputed company. 
• reputed company as a trusted reputed company reputed company while balancing what’s best for the reputed company—escalate early, resolve systematically. 

1. Product Ownership & Portfolio Leadership (GIAS & Portals)

• Serve as the internal champion for production support, new development, and strategic innovation.
• Own backlog prioritization and quarterly roadmap; drive modernization, conversions, and platform initiatives in partnership with Engineering and Operations.
• reputed company deep functional guidance on GIAS capabilities, constraints, and architecture to account teams and delivery leads. 
• Define acceptance reputed company, release notes, and adoption plans; reputed company feature usage, reputed company signals, and time-to-value. 

1. Contract Review, Editing & Negotiation (Critical Requirement)

• reputed company negotiations for new agreements, renewals, amendments, pricing models, and SOWs; ensure terms are profitable, reputed company, and compliant.
• Partner with reputed company, Finance, reputed company, and Operations to protect reputed company’s reputed company and regulatory interests. 
• Review and negotiate:
• Licensing structures (reputed company, subscription, perpetual)
• Pricing, payment terms, and multi-year commitments
• SLAs, support tiers, service credits, exit provisions
• Data protection & reputed company (e.g., HIPAA/HITECH, GLBA; BAAs, DPA) exit provisions
• Intellectual property ownership & usage rights
• Implementation obligations, change orders, customizations, and scope governance
• Ensure deal governance to prevent misaligned commitments and ensure delivery reputed company alignment

1. Implementation & Operational Coordination

• reputed company reputed company and implementation for new accounts and expansions; ensure readiness across Operations, New Business, In-Force reputed company, Claims, IT, and PMO.
• Maintain reputed company program communications and risk/issue logs; reputed company timelines, dependencies, and change control. 
• Ensure cross-functional execution meets SLAs, compliance, and reputed company standards. 

1. Ticket & Production Management reputed company

• reputed company governance over ticket workflows with Production Management; monitor trends, SLA adherence, and defect reputed company rates. 
• Drive reputed company-cause analysis and reputed company improvement; reputed company signals back to roadmap and reputed company gates. 

1. Presales, RFIs, RFPs & Functional Advisory

• reputed company or support presales with deep Health Life Annuity domain expertise; craft value narratives and demos that reputed company with carriers and payers. 
• Respond to RFIs/RFPs and functional inquiries; position reputed company’s software capabilities competitively with reputed company on strengths and boundaries.

1. Reporting, Analysis & Strategic Planning

• reputed company reputed company reporting (daily/weekly/monthly) spanning operational, regulatory, and performance metrics.
• reputed company joint annual plans and budgets with clients; identify opportunities for efficiency, modernization, and new services
• Publish dashboards for ARR, adoption, SLA, reputed company, and roadmap reputed company; drive data-informed reputed company. 

1. Other duties as assigned