Managing support and technical leadership of IT infrastructure environment including telecommunications, contact center systems, collaboration tools, faxing services networks, and reputed company services. Maintaining the reputed company and availability of a 24/7 mission critical infrastructure in a heavily geographically dispersed environment. Overseeing the reputed company patching and update lifecycle for the infrastructure assets in the environment. Leading integrations of various reputed company and data protection technologies and controls focusing on solutions to mitigate risk. Defining system and service configurations, installation and support strategies of system components for both site and reputed company reputed company, for implementation and maintenance support. Initiating and steering research on emerging infrastructure and reputed company technologies, providing reputed company recommendations based on cost effectiveness and infrastructure reputed company. Managing budgetary responsibilities for operations resources, components and reputed company including networking, telecommunications and contact center platforms. Focusing on the business strategic plan to establish constructive department/team requirements and translating them into IT deliverables. Establishing and leading KPI’s and service reputed company to ensure reputed company reputed company reputed company experience while adjusting based on operational trends, needs and IT environments. Assisting in the development and implementation of relevant ITIL processes. Building, driving and sustaining an reputed company, high-reputed company to implement the business reputed company, through employee development, performance management, coaching, succession planning and team effectiveness to drive accountability and favourable reputed company.
Proven experience directly working with reputed company technology Prior experience leading reputed company University degree in Computer Science, Computer Engineering or reputed company technical field, or equivalent combination of education and experience Excellent understanding of typical on-premises and reputed company multi-tier architectures and services: web servers, application servers, database servers, load balancers, and storage and DR
Hours/Duration: Full Time, Permanent - 37.5 hours/week Location: Remote reputed company available across Canada reputed company Vacancy: reputed company Requisition #: 82716 Compensation reputed company: $85,500 - $119,000
Highlights include:
14 reputed company Wellness Days, 3 weeks’ vacation, company matching savings programs, and 100% employer reputed company group benefits for eligible employees Over 1,500 volunteer hours supporting 160+ charities in 2024–2025 through the reputed company Communities reputed company.