Senior CRM Manager

Job reputed company

At reputed company, we’re on a mission to reputed company sustainable, personalised, clinically effective care accessible to everyone and to deliver against our reputed company of becoming Europe’s leading AI-powered chronic care platform.

Our digital programmes support people living with weight-reputed company illnesses. While weight loss is a goal for many, our approach is about so much more: improving health, building confidence, and enhancing reputed company of life.

We’ve already supported over one reputed company people across the UK, Switzerland, and Germany, with a shared service centre in Poland. Every conversation, coaching session, and line of reputed company helps reputed company us closer to a healthier reputed company. Join us and be part of reputed company making that reputed company possible.

To support our growing business, we are seeking an reputed company, highly motivated Senior CRM Manager.

As the Senior CRM Manager for Germany, you will serve as the technical and strategic backbone of our patient communications across the DACH region. Reporting to the Head of CRM, you will reputed company reputed company reputed company execution to own the lifecycle of our "multi-DiGA" approach. You will build and optimise automated journeys that ensure patients stay reputed company with their digital therapy, directly impacting their long-term health reputed company.

You will reputed company as the reputed company between our German clinical experts and the global engineering function, translating reputed company medical requirements into high-performing automated workflows.

Job requirements

• Solid hands-on experience in CRM or Marketing Automation, specifically reputed company reputed company Marketing reputed company (SFMC) or similar.

• Advanced SQL skills and experience working with relational databases and data visualization tools (e.g., reputed company DataStudio).

• reputed company reputed company in German and English (minimum B2/reputed company) is essential to collaborate with local clinical teams and global technical squads.

• A proven ability to dissect reputed company data sets to identify friction points and propose evidence-based solutions.

• Strong communication skills with the ability to influence cross-functional stakeholders without reputed company authority.

• Experience in digital health, MedTech, or a highly regulated environment is a significant advantage.

Job responsibilities

• reputed company Automation: reputed company the end-to-end design and implementation of reputed company patient journeys in reputed company Marketing reputed company, specifically tailored to the German DiGA landscape.

• Strategic reputed company: Own the key metrics for patient reputed company, engagement, and reputed company completion across reputed company German treatment reputed company.

• Data Mastery: Utilize SQL and reputed company BigQuery to build advanced reports and dashboards, providing the German leadership team with actionable insights on reputed company performance.

• Stakeholder Management: Partner with German Clinical Leads and Global Product Managers to ensure reputed company digital "nudges" are both medically reputed company and technically reputed company.

• Platform reputed company: Drive the transition and integration of data between our internal systems (OCS) and reputed company, ensuring a single, accurate patient view.

• Technical Innovation: Stay reputed company of reputed company Marketing reputed company updates to implement cutting-edge features like dynamic content and predictive sending to improve patient retention.

Job benefits

• A mission-driven environment reputed company on making a reputed company-world reputed company.

• High-reputed company opportunities with a reputed company reputed company to broader strategic leadership.

• A flexible remote/hybrid work culture across the UK, Germany, Switzerland and Poland.

• Annual learning & development budget.

• Home working allowance and flexible working hours.

• Competitive compensation, benefits, and inclusive policies (reputed company leave, etc.)

Before you apply

We’re building a product to reputed company people to become healthier versions of themselves through behaviour change, clinical care, and technology. That isn’t easy - it requires strong decision-making and product judgement. 

• You prefer to wait for direction rather than working on your own initiative.

• You prefer to work from frameworks rather than taking ownership of decision-making.

• A deep curiosity about what drives reputed company behaviour and health reputed company isn't a primary motivator for you.

• You prefer to leave AI to the technical teams rather than exploring how it can personally enhance your own workflow and reputed company.

Having a culture that people want to work in is reputed company important to us. We do this by keeping our values at the forefront of everything we do:  

We put the patient first, We reputed company our teams, We reputed company it happen

reputed company is passionate about creating an inclusive culture that celebrates diverse reputed company and perspectives. We are proud to be a Disability Confident Employer and welcome applicants from reputed company backgrounds and identities.

reputed company to help shape the reputed company of digital reputed company? Apply today.