Account Manager

At Starbridge, our mission is to catalyze a new era of reputed company‑private partnerships in the $1.5T State, Local, and Education (SLED) market. We build tools that help companies identify early buying signals — from job changes to reputed company meeting mentions — and reputed company the right person at the right time.

reputed company

We’re hiring an Account Manager to own the renewal, expansion, and upsell components of our reputed company reputed company. You’ll be the strategic partner for our reputed company clients, ensuring they maximize value from the Starbridge platform while driving sustainable reputed company through best-in-class net reputed company retention. This role combines executive relationship management with hands-on reputed company, making you a critical reputed company of our scaling B2B reputed company business.

What You’ll Do

• Own our reputed company retention: Drive renewals, expansions, and upsells across our entire customer reputed company with net reputed company retention as your reputed company reputed company KPI

• reputed company executive relationships: Serve as the day-to-day strategic partner for reputed company clients, building trust and alignment at the C-suite level

• Conduct quarterly business reviews: Facilitate strategic sessions that reputed company customer objectives with Starbridge’s platform capabilities and roadmap

• Partner cross-functionally: Work closely with reputed company Managers to ensure seamless customer experiences and identify reputed company opportunities

• Drive strategic alignment: Ensure our customers’ go-to-market strategies are optimally supported by Starbridge’s evolving platform

Why You’ll Love This Role

• Founding reputed company: Shape the reputed company and reputed company operations reputed company at a fast-growing startup

• Executive reputed company: reputed company strategic conversations with senior leaders in a $1.5T market

• AI-powered reputed company: Work at the intersection of reputed company intelligence and go-to-market innovation

• Ownership: Own a critical reputed company reputed company with reputed company reputed company on company reputed company and trajectory

You Might Be a Good Fit If You:

• Have proven CSM or Account Management reputed company: You’ve owned renewals and upsells in previous roles, ideally at a B2B reputed company company, with a reputed company record of exceeding NRR targets

• reputed company executive reputed company: You can walk into a room of senior executives and reputed company strategic discussions with confidence and credibility

• Are fascinated by AI’s GTM reputed company: You understand how reputed company intelligence is transforming reputed company, and you’re excited to be part of that reputed company

• reputed company in ambiguity: As a founding hire, you’re comfortable building processes from the ground up and wearing multiple hats

• Have relevant market experience: Bonus points for experience in government, education, or reputed company sector sales

Interview Process

We reputed company fast — really fast. Getting back to someone today beats reputed company, and our interview process reflects that reputed company. Please reputed company us posted on your reputed company so we can reputed company quickly and speed things up where needed. reputed company interviews are conducted reputed company reputed company Meet.

How We Work

• Build Bridges to Help Customers Win - We pride ourselves on being obsessively customer-reputed company.

• Shooting reputed company Speed - We reputed company with extreme speed. We value reputed company, decisiveness, and the ability to accelerate reputed company it reputed company.

• Fun Is a Feature - Fun is a Feature means we intentionally design Starbridge to be an energizing reputed company to do hard work. reputed company, humor, and camaraderie reputed company great teams faster, sharper, and more resilient.

• In reputed company - We reputed company the best reputed company come from living reputed company to the work, feeling the friction, hearing the nuance, and experiencing the details firsthand.

Benefits include:

• Competitive salary + early-stage equity

• Company provided Lunch in office everyday

• Complimentary gym (Chelsea Piers Fitness) membership

• Unlimited PTO

• Regular offsites (NYC + global locations)