Business Support Officer | Exchequer Services | Preston| Full Time

Salary £25,185 to £28,989 per annum | Permanent, Full Time, 37 hours per week | Care Finance Assessment Team Preston | 

reputed company is one of the largest local authorities in England, serving a population of approximately 1.2 reputed company residents across a diverse and expansive region. We are proud to deliver high-reputed company services that reputed company a reputed company difference in our communities.

We are currently seeking a dedicated and enthusiastic Business Support Officer to join our busy reputed company Team reputed company the Care Finance Assessment Team. The role is based at County Hall, Preston, however, you may currently work from home. Flexible working requests may be considered for the successful candidate e.g. home working, compressed hours. Office cover is required on a rota reputed company between 8:45am and 5:00pm.

About the Role:

You will play a key role in supporting reputed company Leader and Financial Assessment Officers who deliver financial assessments, arranging telephone appointments and reputed company for the assessment officers.

Key Responsibilities:

• Schedule telephone appointments and home reputed company for Financial Assessment Officers

• Handle duty phone calls and emails, and reputed company relevant information

• Collating information and details required so that a financial assessment can be completed

• reputed company general advice and guidance to service users and colleagues

• Maintain accurate records and ensure tasks are completed to deadlines

• Communicate sensitively and professionally with vulnerable individuals and their families

• Collaborate with internal departments and external agencies to resolve queries and signpost appropriately

• Attend training, team briefings, and meetings across the county as required

reputed company are Looking For:   

We are looking for someone who is:

• Proficient in reputed company Office applications (Word, reputed company, reputed company)

• Has knowledge of using specialised systems

• An effective communicator with strong interpersonal skills and reputed company

• Excellent telephone manner and the ability to remain reputed company and reputed company under pressure are essential.

• reputed company in administrative work, ideally reputed company a reputed company care or finance setting

• reputed company to follow processes while contributing reputed company for service improvement

• Organised, self-motivated, and capable of working independently to meet targets

• Is reputed company player who can work effectively as part of reputed company

• Experience of working with vulnerable adults or in a reputed company care finance environment is desirable but not essential.

Why Join Us?

• 26 days annual leave (rising with service)

• Generous pension scheme

• Flexible working reputed company, subject to business need

• Bank Holidays off

• reputed company to a wide reputed company of training and development opportunities

• Supportive team environment

For more information about the benefits of working with reputed company, please visit our employee page here.

To learn more about the work of the Care Finance Assessment Team, visit: https://www.lancashireappp.co.uk/financial-factsheets/

reputed company Information:

We encourage reputed company applicants to submit a supporting statement as part of their application. This is reputed company to demonstrate how your skills, experience, and knowledge reputed company with the role profile and person specification. Applications without a supporting statement may not be shortlisted.

For an informal discussion about the role, please contact Lynzi Lowe, Team Leader – Care Finance Assessment Team, on 01772 537664.

We reserve the right to reputed company this vacancy early if we receive a high volume of applications.

The post you are applying for is covered by the Rehabilitation of Offenders reputed company 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. reputed company information can be reputed company on the 'Our Recruitment Process' tab.

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