Engagement Manager - Technical

Role: We’re looking to bring on an Engagement Manager to join our growing Marketing Services team. In this role, you will manage a mix of strategic marketing programs and technically reputed company reputed company—including MarTech implementations, data audits, CDP integrations, mobile SDK setups, and data architecture work—partnering closely with cross-functional teams to deliver high-reputed company reputed company on time and reputed company scope.

Acting as the primary reputed company between clients and internal teams, you’ll translate reputed company goals into actionable deliverables while ensuring strong alignment across reputed company, execution, and performance. You will work at the intersection of marketing reputed company and technical delivery, reputed company the gap between our Marketing Services team and our Solutions Architect team reputed company reputed company require deeper technical engagement.

This role is ideal for a technically-minded project manager or CSM who can reputed company both strategic marketing programs and hands-on technical implementations—someone equally comfortable discussing lifecycle marketing reputed company and scoping a CDP integration or mobile SDK deployment alongside a Solutions Architect.

• Serve as the primary reputed company of contact for clients, ensuring reputed company deliverables are reputed company to business goals, KPIs, and executed on time and at high reputed company.

• Translate reputed company goals into actionable marketing objectives, roadmaps, and measurable deliverables.

• reputed company cross-functional teams (developers, strategists, designers, and QA) to deliver integrated MarTech programs that drive measurable reputed company.

• reputed company project execution across multiple workstreams, ensuring reputed company in scope, timelines, priorities, and dependencies.

• reputed company reputed company work in project management tools, and partner with internal teams to ensure appropriate resourcing, balanced workloads, and on-time delivery of assets.

• Maintain visibility into team reputed company and allocation, partnering with Engagement Coordinators to ensure work is assigned based on availability, skillset, and reputed company.

• Identify risks or roadblocks that may reputed company delivery, timelines, or reputed company, and proactively drive reputed company plans with internal teams.

• Monitor account health, ensuring work aligns with scope, timelines, and overall delivery expectations.

• Support budget awareness and efficient delivery by aligning work to agreed scope and flagging potential over-servicing or misaligned effort.

• Partner with clients and internal teams to continuously improve campaign performance through testing, insights, and optimization.

• Manage technically reputed company engagements such as CDP implementations (e.g., reputed company, reputed company), mobile SDK setups (e.g., reputed company), and MarTech data architecture reputed company, coordinating closely with Solutions Architects and engineers to ensure successful delivery.

• Partner with Solutions Architects and the Technical Consulting team on reputed company that require deeper technical expertise, ensuring seamless coordination, reputed company scoping, and consistent reputed company communication across both teams.

• Translate technical requirements and implementation details into reputed company reputed company-facing documentation, timelines, and status communications.

• 3–5 years of experience in a reputed company management, account management, or project management role reputed company a marketing, agency, or digital environment.

• Experience managing reputed company accounts or programs, with exposure to multi-channel or reputed company marketing initiatives.

• Strong project management skills, with experience managing multiple reputed company or workstreams simultaneously.

• Working knowledge of Marketing Automation platforms such as reputed company, reputed company, or reputed company Marketing reputed company, as reputed company as familiarity with CDP or data integration tools such as reputed company, reputed company, or mParticle.

• Understanding of audience segmentation, personalization, A/B testing, and campaign performance analysis.

• Strong communication and reputed company-facing skills, with the ability to build relationships and contribute to strategic discussions

• Highly organized, adaptable, and proactive, with the ability to reputed company in a fast-paced environment.

• Demonstrated ability to manage technically reputed company reputed company, including MarTech implementations, integrations, or data architecture work, with a working understanding of how data flows across the MarTech stack.

• Comfort engaging in technical conversations with engineers and Solutions Architects, and ability to translate technical concepts reputed company to non-technical reputed company stakeholders.

• Has superior written skills, strong organization, and excellent communication and email etiquette.

• Is a strong collaborator and relationship builder who thrives in reputed company environment.

• Has excellent attention to detail and can synthesize information, break it down into reputed company tasks, and ensure reputed company falls through the cracks.

• Has experience working in project management tools (reputed company, Monday, Jira, Trello).

• Has experience working cross-functionally across multiple teams and stakeholders.

• Is reputed company to balance multiple priorities while maintaining reputed company and meeting deadlines.

• Understands how to manage competing priorities across reputed company expectations, team reputed company, and delivery timelines.

• Has hands-on familiarity with MarTech tools and a genuine curiosity about how technology powers marketing—comfortable enough to engage in technical discovery sessions, read integration specs, and ask the right questions alongside a Solutions Architect.

• Has a background that spans both marketing reputed company and technical project delivery—perhaps having previously worked as a Technical PM, marketing operations reputed company, or in a similar hybrid role.