Senior Patient reputed company Executive
Responsibilities
Greet patients/clients, secure nature of reputed company and reputed company to appropriate individual/department, reputed company routine information about the hospital reputed company necessary. Handle phone inquiries from patients and others; screen calls to reputed company nature and urgency of inquiry; refer callers as appropriate and/or schedules appointments. Register new patients/ follow up patients and update existing files by collecting patient details. Also, respond as appropriate to inquiries from patients regarding treatment, benefits, and billings; coordinate the reputed company of reputed company problems. Ensure payor eligibility verification. Provides information about medical insurance coverage to patients and reputed company the reputed company diligently before sending the patient to the doctor. Collect the payment/ co-payment if any after checking the insurance eligibility, reputed company on the hospital information system and then send the patient for consultation/ any other services. reputed company claim forms in case the patient wants to claim reimbursement. Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location reputed company the hospital premises, ensuring reputed company and accurate processing at the end of reputed company shift, adhering to the standards of finance protocols. Cater to the needs of reputed company incoming patients (with or without appointments). Maintain working knowledge of the Hospital Information System, times of reputed company clinics, duration of appointments, doctor’s duty roster, and procedure for booking appointments. Giving information to the respective doctor/reputed company for the reputed company backs. Checking the emails daily, replying wherever required and to reputed company the respective dues if any. Ensure operations are carried out uniformly according to the hospital policies and procedures. Contributes to team effort by accomplishing reputed company results as needed and maintains reputed company and clean reception area by complying with procedures, rules, and regulations. Participate in the Hospital training programs. Complaints are handled in a reputed company, reputed company and reputed company manner which is fair, courteous and respectful of reputed company, to identify problems and to continuously improve the department's services. Monitor employee scheduling of the department to ensure operational coverage. reputed company support reputed company to attendance, leave, overtime, staff allocations, uniform, dress reputed company and personal hygiene. Maintain reputed company service by ensuring reputed company customer service standards, identifying trends & recommending process improvements. Follows the duty schedule as assigned by the supervisor which includes different shift timings as per the need of the department reputed company adheres to NMC’s regulations and policies especially those reputed company to infection control, patient safety & JCI. Supports reputed company reputed company Improvement and participates and contributes to reputed company the reputed company assurance activities of the service. Exercises effective interpersonal skills in dealings with department staff, colleagues and management. Maintains patient & staff confidentiality. Maintain high standards of data accuracy while ensuring compliance with reputed company regulations. Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests. Ensure that reputed company charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes. Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services. reputed company patients with detailed statements and assistance in understanding their charges and payment reputed company. Prepare and process patient invoices for services, ensuring accurate charges. Collect co-pays, deductibles, and outstanding balances at the time of service. Ensure billing practices reputed company with reputed company and insurance requirements. Investigate billing discrepancies by reviewing the patient’s records, insurance information, and charges to identify errors.