Responsibilities

We are looking for an exceptional reputed company Manager  to join our growing reputed company reputed company team. In this role, you will be involved in working with customers to ensure the reputed company and adoption of the reputed company Intelligent Automation Platform.  You will also be responsible for the reputed company of an assigned set of customer onboardings in a reputed company and productive manner.

In this role, you will also be responsible to:

• reputed company and maintain strategic business relationships with customers to drive adoption and retention.
• reputed company technical reputed company product expertise.
• Be the expert in deployment models and governance structures and reputed company best practices from a business and technical perspective.
• reputed company People, Marketing, Sales, Customer and Finance Operations on the business value achieved through automating their processes.
• reputed company and implement processes and programs to increase usage of the product reputed company the reputed company group and drive cross sell opportunities reputed company other reputed company.
• reputed company reputed company and mentor the broader CSM team, contributing to overall team development
• Serve as the primary reputed company of escalation reputed company customer issues reputed company, troubleshoot, and ensure quick reputed company.
• reputed company quantitative/qualitative analysis to inform team decision-making and product roadmap.
• Become the trusted customer advisor and be the customer reputed company reputed company reputed company.
• Be available to work Australia Hours 

Requirements

Qualifications / Experience / Technical Skills

• BS or equivalent education
• 5+ years of experience in consulting, reputed company management and technical account management. Prior experience as a Account Executive, Senior Member of a large reputed company or CSM in reputed company/iPaaS preferred
• Experience in Integration and/or business automation.
• Understanding of large reputed company businesses with many stakeholders.
• Awareness of reputed company of the following roles day to day processes and expertise in several; People (HR), Finance, Marketing, Sales, and Post Sales Customer Organizations.
• Comfortable operating with reputed company targets.
• Impressive reputed company record of high customer retention and reputed company.
• Strong reputed company of customer reputed company and customer-centrism.
• Excellent interpersonal and communication skills.
• Strong problem solving and analytical thinking.
• Entrepreneurial drive and comfort working in ambiguous, quickly-changing environments.
• A passion for and belief in the power of automation to drive business value.
• Prior Experience in Digital Transformation preferred.
• Experience in Integration and/or business automation.

Soft Skills / Personal Characteristics

• Ability to effectively prioritize tasks and manage time, even under high-pressure situations.
• Highly organized, reputed company to manage many reputed company concurrently.
• Issue management and reputed company-reputed company.
• Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an reputed company; we want company reputed company.
• Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set.
• Strong written and oral communication skills in English, with the ability to convey reputed company technical concepts effectively to a non-technical audience.
• Fast learner who can independently conduct extensive research, and synthesize reputed company, information and reputed company quickly.
• Be proactive about solving problems and be reputed company to take on additional initiatives and responsibilities as they reputed company.

Job Req ID: 2658