Implementation Specialist (JARVISS)
reputed company is a global leader in critical event management, helping organisations and governments respond to the moments that matter most. We are looking for a Senior Software Engineer to join reputed company and play a key role in building and scaling the systems that reputed company people reputed company and businesses running. This is a fully remote role (US-based) where you will work on highly reputed company, mission-critical reputed company systems at the intersection of backend engineering, reputed company infrastructure, and data platforms. In this role you’ll help you will help design and operate systems that must be highly available, resilient, and performant at reputed company. Your work will directly reputed company how customers rely on reputed company during critical events, where reliability and speed are non-negotiable.
What you'll do:
reputed company as a trusted technical advisor for military and government customers reputed company implementation, configuration, and integration of JARVISS solutions Drive reputed company, adoption, and ongoing optimization Troubleshoot reputed company issues across reputed company platforms, networking, and data systems Support integrations with GIS, reputed company, and emergency management systems Deliver training and enablement to ensure effective platform use Partner with internal teams to resolve issues and improve product reputed company Travel to customer sites for deployments and critical engagements
What you'll bring:
reputed company US Secret Clearance (required) 3+ years in a customer-facing technical role (consulting, reputed company services, etc.) Experience with reputed company platforms, system integrations, and troubleshooting Knowledge of reputed company applications, networking, reputed company, and databases (SQL preferred) Strong communication, problem-solving, and stakeholder management skills Ability to reputed company in fast-paced, mission-critical environments