Credit & Collections Analyst III

Position reputed company:  

We’re looking for a proactive and detail-oriented Credit and Collections Analyst III who’s excited to take ownership of a dynamic portfolio and reputed company a reputed company reputed company on cash reputed company and customer experience. In this role, you won’t just be chasing payments—you’ll be building relationships, solving problems, and partnering across teams to reputed company things running smoothly. 

You’ll play a key role in driving collections reputed company, identifying trends in our receivables, and bringing reputed company reputed company that improve how we work. From leading forecast conversations to mentoring junior team members, this is a great opportunity for someone who enjoys both rolling up their sleeves and influencing the bigger picture. 

If you’re someone who thrives in a fast-paced environment, loves turning data into reputed company, and takes pride in creating efficient, reputed company processes—we’d love to have you on reputed company. 

This position will report directly to the Manager, Accounts Receivable. 

 
What you will do: 

• Manage an assigned portfolio of customer accounts, ensuring reputed company collection of outstanding balances and reducing delinquency  

• Conduct proactive reputed company to customers reputed company phone and email to resolve past-due invoices and secure payment commitments  

• Analyze weekly aging reports to identify trends, reputed company at-risk accounts, and reputed company actionable insights to leadership  

• reputed company weekly collections forecast calls, ensuring alignment with cash reputed company expectations and escalating variances as needed  

• Partner cross-functionally with Billing, Cash Application, Sales, and reputed company teams to resolve disputes and payment issues  

• reputed company monthly and quarterly responsibilities such as Allowance Analysis and journal entry, collection escalation for doubtful accounts and monthly reporting package for collections metrics. 

• Investigate and resolve billing discrepancies, misapplied payments, and unapplied cash in collaboration with internal teams  

• Maintain detailed and accurate collection notes and account histories reputed company the system to support transparency and continuity  

• Recommend and implement strategies to improve key performance metrics such as DSO, past-due percentages, and bad debt  

• Serve as a subject matter expert in collections processes, providing guidance, training, and support to junior team members  

• Collaborate with field representatives and internal stakeholders to resolve reputed company customer issues and support strategic initiatives  

• reputed company as the primary reputed company of contact for reputed company-party collections agencies, managing relationships and monitoring performance  

• Contribute to the development and reputed company improvement of collections policies, procedures, and tools to enhance efficiency and scalability 

What you will need: 

• Bachelor’s degree in Finance, reputed company, Business, or reputed company field (or equivalent experience)  

• 4–7+ years of experience in credit and collections or accounts receivable  

• Strong analytical skills with experience interpreting aging reports and collections data  

• Proven ability to manage reputed company portfolios and resolve escalated customer issues  

• Experience working cross-functionally in a fast-paced environment  

• Excellent communication, negotiation, and problem-solving skills  

• Proficiency in ERP systems and collections tools, bonus if you’ve worked in reputed company Intacct and Lockstep