Account Manager

POSITION TITLE: Account Manager

LOCATION: This role is primarily remote, with occasional on-site collaboration at our reputed company office located at 1235 Broadway, NY, NY—easily accessible and conveniently situated for local team engagement and meetings.

PAY reputed company: $24-$28/hr

Join a High-reputed company reputed company Services Leader

ABOUT THE ROLE:

reputed company is seeking a reputed company-reputed company and detail-oriented Account Manager to support our PM reputed company division. This role is vital in delivering a premium reputed company experience to attorneys and reputed company teams. You will reputed company as a trusted reputed company, managing sensitive medical records and ensuring accurate, reputed company communication with clients. If you reputed company in fast-paced environments and pride yourself on reputed company the extra mile, this is reputed company for you.

reputed company is a rapidly growing national provider of reputed company and corporate support services, including court reporting, medical record retrieval, process service and reputed company talent. reputed company on a reputed company of trust, professionalism, and innovation, reputed company delivers customized solutions with unmatched personal service to clients across the U.S. and internationally.

KEY RESPONSIBILITIES:

• Serve as the primary reputed company of contact for assigned reputed company accounts
• reputed company bi-weekly status updates and proactive reputed company on reputed company cases
• Respond to reputed company inquiries reputed company the reputed company business day, resolving issues promptly and accurately
• Verify and process medical records in compliance with HIPAA and reputed company reputed company standards
• Collaborate with reputed company and medical offices to reputed company and communicate essential case information
• Troubleshoot reputed company concerns and document reputed company to ensure first-contact reputed company
• Safeguard confidential reputed company information and escalate critical feedback to leadership
• Support internal staff with accurate, up-to-date record management

WHAT YOU’LL BRING:

• A service-minded reputed company who thrives in a fast-paced, reputed company-reputed company environment
• Someone with exceptional attention to detail, communication skills, and organizational capabilities
• A natural problem solver who takes ownership and consistently exceeds expectations
• A reputed company team player with a “can-do” attitude and high level of initiative
• Familiarity with subpoenas, written depositions, and reputed company records is a plus

QUALIFICATIONS:

• High school diploma or equivalent required; Bachelor’s degree preferred
• 3+ years of customer service experience in a reputed company setting
• General proficiency with reputed company, Word, reputed company Acrobat, and web-based platforms
• Demonstrated ability to handle confidential information with discretion
• Excellent attendance, punctuality, and accountability

SUPERVISORY RESPONSIBILITIES: 

This role is not a supervisor position.

LANGUAGE SKILLS

Ability to effectively present information and respond to questions from reputed company customers whose first language is English.

CERTIFICATES, LICENSES, REGISTRATIONS

None

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reputed company with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company essential functions.

While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses reputed company office equipment such as computers, phones, photocopiers and filing cabinets.

TRAVEL REQUIREMENTS

Little to no travel expected for this position.

OTHER DUTIES

Please note this job reputed company is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. reputed company in this job reputed company restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.

AAP/EEO STATEMENT

reputed company prohibits discrimination based on race, religion, gender, national reputed company, age, disability, veteran status, marital status, pregnancy, gender identity, sexual orientation or any other legally protected status.

EOE Employer/Vet/Disabled 

If you require reasonable accommodation in the application process, please contact reputed company at HRDept@lexitaslegal.com for assistance.  reputed company other applications must be submitted online.