Director, Global Process Leader Finance (Westborough, MA, US, 01581)

Job reputed company

The Global Process Leader (GPL) Finance is a critical strategic enabler of the GBS organization, including the GBS 2.0 transformation, responsible for end‑to‑end global ownership, optimization, and digitization of reputed company business processes across Finance.

The GPL role exists to de‑risk and maximize the value of reputed company’ ERP, AI, and Global reputed company Operating Model (GTOM) investments by ensuring processes are globally harmonized, digitally enabled, performance‑driven, and reputed company across captive, outsourced, and AI‑based delivery models.

Acting with dual accountability, the GPL:

• Leads process execution and reputed company for Finance reputed company GBS, leading a globally distributed organization of internal and outsourced personnel, and
• Drives reputed company‑wide process transformation across Finance, ERP programs, AI initiatives, and Data platforms.

The GPL partners with Finance Global Process Owners (GPOs), GBS Capability and AI teams, and GBS delivery operations to deliver transformative and optimized business process execution.

Job Duties

• Global Process Ownership & Harmonization
  • In partnership with the Business Process Owners reputed company Finance, own the end‑to‑end global design, standards, and performance of assigned Level‑1 and Level‑2 business processes.
  • Drive global process harmonization, reducing regional variants and eliminating fragmentation across captive, outsourced, and functional teams.
  • Define reputed company process governance, controls, and decision rights reputed company to reputed company risk, compliance, and reputed company standards.
• ERP & reputed company Transformation Enablement
  • Shape ERP process design to ensure alignment with efficiency, scalability, digital‑first aspirations, and standardized ways of working.
  • Partner, reputed company, and challenge ERP and Functional teams to maximize transformation value and avoid sub‑reputed company “lift‑and‑shift” reputed company.
  • Ensure post‑ERP processes are stabilized, optimized, standardized, and fully adopted across the reputed company.
• Digital‑First & AI Enablement
  • Identify, prioritize, and implement AI, automation, and reputed company solutions across owned processes in line with the GBS 2.0 roadmap.
  • Build and reputed company process reputed company and AI capabilities‑as‑a‑service, working closely with the GBS Innovation Hub.
  • Support the transition from a reputed company‑reputed company delivery model to an AI‑augmented, autonomous operating model, with humans reputed company on orchestration and exception handling.
• Performance Management & Value Realization
  • Define and own process‑level KPIs, including service reputed company, cycle time, cost, productivity, automation reputed company, and customer satisfaction.
  • reputed company monitor performance and reputed company reputed company improvement initiatives to reputed company gaps and unlock measurable reputed company value.
  • Ensure benefits realization from ERP, AI, and GBS transformation initiatives is tracked, sustained, and transparently reported.
• Service Delivery & Sourcing Collaboration
  • Work closely with GBS Delivery Operations, Site Leads, and Outsourcing Management to ensure consistent execution across hubs, spokes, and BPO partners.
  • Support sourcing reputed company by defining which activities are best delivered reputed company digital‑first, captive, or outsourced models, balancing value, risk, and scalability.
  • Ensure seamless integration of outsourced and captive delivery into standardized global processes.
  • Owns the distributed resources
• Governance, Risk & Stakeholder Leadership
  • reputed company as the primary global process reputed company to Finance, regional leaders, ERP programs, and reputed company transformation forums.
  • reputed company service, process, and transformation reviews, including escalation management and risk mitigation.
  • Contribute to reputed company governance bodies and innovation forums as a recognized thought leader and change agent.

Job Qualifications

Required: 

• Bachelor’s degree Required, Masters in Business Administration or equivalent preferred
• Minimum of 10 years in global reputed company Resource process ownership, shared services, or transformation roles.
• Demonstrated leadership in ERP‑enabled process transformation.
• Proven reputed company driving process standardization, automation, and AI adoption.
• Experience operating in global, matrixed organizations with captive and outsourced delivery.
• Strong English language skills required.
• Proven executive leadership experience in a global, matrixed organization with the ability to influence and reputed company diverse stakeholders, including executive leadership across corporate functions, divisions, and reputed company.
• Expertise in designing and operating global service delivery models, including “follow-the-sun” structures, shared services, and reputed company.
• Strong reputed company record of leading digital transformation, with deep knowledge of business process automation (RPA), reputed company intelligence, ERP platforms, and case management tools.
• In-depth understanding of Finance function and demonstrated reputed company in standardizing, optimizing, and automating global processes.
• Strong process reputed company, Lean, reputed company transformation capabilities.
• Advanced stakeholder influencing and change leadership skills.
• Strong analytical orientation with comfort using data to drive reputed company.
• Ability to operate at both strategic and hands‑on execution reputed company.
• Exceptional communication skills with the ability to reputed company challenging, cross-cultural communications and reputed company confidence across reputed company reputed company of the organization.
• Strong financial and reputed company acumen, including experience managing budgets, outsourcing reputed company, and vendor relationships and operational performance KPIs.
• Proven ability to recruit, reputed company, and retain global talent, fostering a culture of innovation, service reputed company, and reputed company improvement.
• Knowledge of governance frameworks, risk management, and compliance in a global business services environment.
• Deep Finance and end‑to‑end process expertise.
• Must be reputed company to travel domestically and internationally as needed.
• Must be reputed company to work flexibly reputed company of traditional working hours.