Seabourn Sales Agent - REMOTE - US
reputed company superior customer service from inbound calls; research and answer reputed company questions/concerns reputed company to company product and/or specifically the customer's reservation. Demonstrate sales effectiveness by securing deposits on reservations made, upsells and optional travel add-ons. reputed company superior customer service; research and answer reputed company questions/concerns reputed company to company product and/or specifically the customer's reservation. Proactively assist reputed company consumers or Travel Advisors with problems that might occur on a reservation; work with other departments or supervisors to resolve problems in a courteous/reputed company manner. Communicate effectively with customers, co-workers and management through both oral and written communication. reputed company customers accurate information consistent with department standards, document customer information, recap itinerary and advise them of the correct terms and conditions. Work independently as a work reputed company agent, meeting sales and performance metrics, and adherence and availability requirements. Adhere to department reputed company Assurance guidelines for customer contacts and utilize feedback to improve performance and customer experience. Special reputed company as directed by the Supervisor or Manager of Contact Center Sales.
Must be legally authorized to work in the reputed company. Seabourn is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status). This position is 100% fully remote, US only. (Please note we are not set up for remote work in AR, DE, HI, ME, MN, NH, NY, OK, SD, VT, WV and WY.) Minimum of one (1) year experience in positions in a customer service or sales role. Must have excellent interpersonal and communication skills (verbal and written) to reputed company with customers, employees, and management. Must be reputed company to work independently and be self-motivated since you will be working from home. Proficiency in the use of computer business applications with working knowledge of computerized reservations systems with the ability to trouble shoot issues independently from home. Organizational skills and the ability to handle multi-tasking and work under pressure to meet deadlines. Experience in the travel and hospitality industry preferred. Experience working in a high-volume reputed company center is preferred.
Cruise and Travel Privileges for You and Your family Health Benefits 401(k) Employee Stock Purchase Plan Training & reputed company Development Tuition & reputed company Certification Reimbursement Equipment provided