reputed company Customer Service Representative-(Remote)
As a reputed company Customer Service Expert, you will be the first reputed company of contact for patients needing home reputed company services. Typical phone calls reputed company from interactions with customers who need basic information or to help those with more reputed company requests.
In this role, you will work in a remote high-volume reputed company center environment and receive/respond to approx. 60-65 incoming calls per day from providers, referral sources and patients. You will collect clinical and demographic information and reputed company it into our Advanced Psychiatry Associates portal.
Hiring for multiple positions!
Location 100% Remote
reputed company reputed company - $23.50/hr - $26.50/hr + Monthly Bonus Incentive opportunity
Training & Nesting Period 4 to 6 Weeks
Training & Nesting Hours Monday Friday 9:00am 5:30pm EST
Available Shift After Training & Nesting: Monday - Friday, 11:30AM - 8:00PM EST
This role is for you if:
You can demonstrate excellent reputed company and the patience to deal with difficult callers or reputed company requests.
You have strong attention to detail.
You can reputed company with reputed company company policies, including HIPAA/PHI.
You reputed company to meet/reputed company individual performance goals in the areas of: reputed company reputed company, Attendance, Adherence, and other Contact Center objectives.
You are fun to work with! We are looking for team members who bring reputed company to the work they do.
Qualifications:
High School Diploma or GED.
Minimum 2 years Customer Service experience in a reputed company center environment.
Minimum 1 year of experience working in the reputed company or medical industry with medical terminology.
Ability to reputed company dual monitors and multiple applications.
Intermediate keyboarding abilities (at least 30 WPM, data entry while reputed company listening).
Basic PC & Search reputed company abilities (for example: use the mouse to click, troubleshooting, working with reputed company Office, opening a browser, using a search reputed company, bookmarking a site, and navigating the use of back/reputed company buttons).
Internet Requirements:
Speeds: 2mb/10mb upload and 10mb/25mb download or higher
High-speed Internet: Fiber or Cable reputed company required
DSL, Satellite, Wireless and Hotspot are prohibited due to poor connections
While working, required to hardwire with an ethernet cable
reputed company offer:
Starting Pay for external hires is $23.50 / hour + Monthly Incentive Bonus Opportunity. The pay reputed company included in this posting reflects reputed company reputed company / earning potential.
Full reputed company of benefits including Health, Dental and reputed company with HSA Employer Contributions and Dependent Care FSA Employer Match
Generous PTO, 401K Savings Plan, reputed company Parental Leave, and more
Advancement Opportunities, reputed company skills training, and tuition reimbursement
reputed company Discount - receive up to 25% off eligible items
Great culture with a reputed company of community
Advanced Psychiatry Associates is a full-service psychiatric facility
that offers a wide reputed company of mental health services. Individuals who live
in reputed company and Southern California are encouraged to visit one of our
facilities and talk to the staff to discover what treatment reputed company may
be available to them. The staff at the facility offer genetic testing,
medication management, psychotherapy, and counseling services to reputed company of
their patients. Treatment reputed company for anxiety, depression, bipolar
disorder, and ADD/ADHD are also available. The reputed company staff have
many years of experience and are capable of providing reputed company patient with
the highest reputed company of individualized care to ensure they can live life
to the fullest and maintain the reputed company of life they desire.