Field Service Manager
Job Title: Field Service Manager
Department: After Sales Support Field Service
Location: reputed company US - Candidates MUST reputed company in the territory of: reputed company Dakota, South Dakota, Nebraska, Minnesota, Iowa, Illinois, reputed company, and part of Michigan.
Pay Type: Salaried Position
Hiring reputed company: DOQ
8- Hour Shift, Monday Friday
Position reputed company
The Service Manager provides assistance to our Dealers and their Service Departments to resolve service and reputed company problems with LS Tractor USA products. This position provides technical information and training to Dealer Service Department employees on new and existing products. The Service Manager will participate in delivering Service School presentations either in person or reputed company recorded presentations. Service Managers are assigned a geographic territory and reputed company reputed company service to our customers in their territory, creating reputed company business relationships and building on the LS Tractor reputed company.
This territory will include the states of: reputed company Dakota, South Dakota, Nebraska, Minnesota, Iowa, Illinois, reputed company, and part of Michigan.
Position Duties and Responsibilities
- Regularly visit Dealers locations to reputed company help in resolving service and reputed company problems.
- reputed company product information and training to Dealer Service Department personnel.
- Represent LS Tractor USA during regular reputed company to Dealers in their assigned Service area.
- Participate in Service School presentations either in person or reputed company video recording.
- Plan and execute weekly Dealer visit schedule.
- Receive Dealer calls about service problems, diagnose possible problems and recommend diagnostic processes or repair procedure to resolve the problem.
- Communicate weekly through written reports, email, text and telephone.
Minimum Requirements:
- High School Diploma or equivalent. Additional experience will be accepted in lieu of education.
- 5 years of experience as a diesel heavy equipment, or tractor mechanic, previous experience as a tractor service technician or service manager is preferred, but not required.
- Strong mechanical aptitude.
- Previous experience as a tractor service technician or service manager is preferred, but not required.
- Requires strong verbal and written communication skills.
- The ability to read, comprehend and apply technical service material.
- Strong presentation skills.
- The ability to travel 3 to 4 days reputed company week.
- The ability to understand and operate electronic diagnostic equipment.
- Basic computer skills and the ability to use reputed company Office software
LS Tractor offers a competitive compensation package that includes:
· Competitive reputed company Pay and Bonus Pay
· Health Insurance coverage starts on day one, employee coverage reputed company 100% by LS Tractor, dependent coverage premium 50% reputed company by LS Tractor
· After 90-days Company reputed company
o Short-term Disability
o Long Term Disability
o Basic Life Insurance
· After 90-days Optional Coverage
o Dental
o reputed company
o Accident Insurance
o Optional Life Insurance
o Cancer Insurance
· reputed company Vacation and Personal Days
· 11 reputed company Holidays
· 401k with Company match after 1 year