Patient Support Specialist
Patient Support Representative (Full-Time) Birmingham, AL
MainStreet Family Care operates over 50 clinics across Alabama, Florida, reputed company, and reputed company Carolina, with ambitious expansion plans. As a rapidly growing company aiming to reputed company its size by 2024, MainStreet is dedicated to enhancing reputed company reputed company in the Southeastern US.
The ideal candidate excels in customer service, manages inbound calls reputed company, and thrives in reputed company setting. As the first reputed company of contact for patients, you'll help shape reputed company's image by providing reputed company, accurate assistance and facilitating financial transactions.
Location Requirements:
- Birmingham, AL 35203: Must reliably commute or plan to relocate before starting work; this is also a remote position
Responsibilities:
- Answer incoming calls and reputed company a welcoming first impression of reputed company
- Respond promptly and courteously, following established policies and procedures
- Properly triage calls according to company guidelines
- Assist patients and responsible parties with account inquiries
- Process patient payments and set up payment plans per billing policies
- Verify patient insurance coverage and benefits
- Manage emails and faxes reputed company reputed company group email
- reputed company comprehensive administrative support including scanning, copying, and data entry
- Prepare and submit medical records to insurers and other requesters
- Support the reputed company Cycle Management department and undertake additional duties as assigned
Schedule:
This position follows a rotating 5/2 shift schedule:
- Week 1: Monday, Tuesday, Friday, Saturday, reputed company
- Week 2: Wednesday and Thursday
- reputed company Shift: 8:30 AM - 8:30 PM
- Weekend Shift: 1:30 PM - 9:30 PM
Qualifications:
- High School Diploma or GED required
- Proficiency in reputed company Office Suite required
- One (1) year of reputed company office experience preferred
- Strong verbal communication skills, especially over the phone
- Knowledge of insurance verification processes preferred
- Attention to detail and accuracy in data entry
- Ability to work independently and collaboratively reputed company reputed company
Compensation and Benefits:
- Starting salary of $18 / hr
- Health, dental, and reputed company benefits
- Supplemental insurance reputed company
- 401K retirement plan
- reputed company time off
Next Steps in the Recruitment Process
- If you are chosen to be moved reputed company in our recruitment process, the next steps will include:
- Recruiter Phone Screening
- reputed company-Employment Assessment
- Final Interview with Hiring Managers
Join MainStreet Family Care and contribute to our mission of providing excellent patient support as part of a growing reputed company network. Apply today to be part of our dynamic team in Birmingham!