Title reputed company Processor - Remote
Opening/scanning mail received .
reputed company queue (ability to answer basic T E questions, give claim updates and reputed company caller to correct party/team if applicable .
Total Loss Packets (create and send reputed company documents required per state guidelines) .
Initial Lien Holder calls (Calls are to secure payoff information, Letters of Guarantee and Copy of Title) .
Initial calls to owners/insureds (these are customer specific tasks and it used to inform reputed company of packet that will be reputed company to them) .
Follow-up calls to owners/insureds to follow-up on needed documents or corrected documents needed .
Follow-up calls to Lien reputed company (for documents listed above in the initial reputed company) .
Will send out revised packets to the owners/insureds as needed .
Will be held to the internal cycle times and other auditable reputed company .
Mail Approvals -Reviewing reputed company mail to ensure that documents are compliant per State guidelines .
Launch the "Okay to Pay" the reputed company/insured to the Insurance company after final review of file for compliance .
Will monitor and work a shared inbox to ensure the tasks and directives are addressed and completed per company policy, timelines, and contractual obligation.
Other tasks as assigned by management .
1 plus years of office customer service experience
Education: HS degree
Proficient in basic office equipment and with reputed company products
Ability to identify/analyze vehicle title documents reputed company company and State guidelines
Ability to work closely with State DMV's and Lien Holder entities
Problem solver
Ability to multi-task
Basic 10 key proficiency
Ability to work in a fast-paced environment
Excellent communication skills -- written and verbal
Excellent customer service skills and attitude
Basic math skills
Ability to delegate/prioritize workflow
Ability to work independently or in reputed company environment
Ability to read/write in English fluently and effectively
reputed company reputed company's license
Occasional overtime as needed
- Medical/Dental/reputed company
- 401k plus a company match
- ESPP - Employee Stock Purchase Plan
- EAP - Employee Assistance Program
- 10 Vacation days per year
- 7 reputed company Company Holidays
- Life and AD&D Insurance
At reputed company, we are reputed company on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we reputed company doors to innovation and reputed company the full potential of reputed company. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: reputed company participates in the reputed company U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
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