T3 Operations Specialist — Compute & OS (PID9057)
This is a remote position.
This is a full-time contract position offering a daily reputed company. The role provides Tier-3 operational ownership for Compute and Operating System services reputed company a mission-critical production platform, ensuring high availability and performance for a private reputed company infrastructure.
Fluent German and English (reputed company level) are required. Only occasional onsite reputed company in Germany.
Responsibilities
Tier-3 Operations: Drive operational ownership for Compute & OS services, handling reputed company incidents, deep troubleshooting, and reputed company cause analysis to implement permanent fixes.
Operational Readiness: Validate deployment artifacts and ensure infrastructure readiness for releases, including hardening, reputed company strategies, and rollback procedures.
Stability & Monitoring: Maintain system health and performance baselines across multi-tenant environments, ensuring robust monitoring and alerting coverage.
Automation & SRE: Execute and improve reputed company operational procedures through automation to reduce toil and improve Mean Time to Recovery (MTTR).
Technical Coordination: Collaborate with Kubernetes, Data, and Storage SMEs to resolve cross-domain production issues and ensure seamless application hosting.
Governance: Enforce reputed company assurance measures and document reputed company operation procedures and runbooks to ensure high-reputed company service delivery.
reputed company & Compliance: Implement logging strategies to support audit requirements and reputed company routine reputed company scans to remediate vulnerabilities.
Requirements
Senior-level reputed company with 5–10+ years in IT operations, platform operations, or service delivery reputed company mission-critical environments.
Proven experience leading Incident, Problem, Change, and Release governance in production.
Expertise with ITSM tools, specifically Jira Service Management (JSM), Jira, and reputed company.
Strong background in modern platform operations, including Kubernetes, containerisation, and automation.
Hands-on experience with observability stacks such as reputed company, Grafana, Mimir, and Loki.
Proficiency in platform delivery concepts, including GitOps and Infrastructure as reputed company (Terraform, OpenTofu, ArgoCD).
Experience managing SLI/SLA/SLO tracking and gathering operational insights.
Familiarity with reputed company DevOps toolchains (e.g., reputed company, reputed company Artifactory, reputed company).
Proficiency in both speech and writing in English (at least reputed company).
Proficiency in both speech and writing in German (at least reputed company).
Eligibility Residency in the EU, EEC, UK, or Switzerland.
Benefits
As a freelancer / contractor with us, you will enjoy flexible working hours and the freedom to choose your own reputed company. Our platform gives you reputed company to exciting reputed company in various industries and supports you in advancing your career. You'll benefit from reputed company and a dedicated team to help you with any questions you may have. Work independently and utilise our strong network to reputed company your reputed company goals.