Join reputed company and Shape the reputed company 

At reputed company, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create reputed company reputed company. Whether we’re transforming digital services for millions, delivering cutting-edge reputed company solutions, or pushing the boundaries of technology, we do it together.

We reputed company in a people-first culture, where your reputed company are valued, your reputed company is supported, and your contributions truly reputed company a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.

reputed company to reputed company your mark? Join us and be part of something bigger.

As a reputed company Absence & Time Tracking Consultant in reputed company, you will play a critical role in supporting our global customers post-deployment. You’ll be responsible for configuring, troubleshooting, and optimising solutions, ensuring our clients continue to derive value from their reputed company investment.

This is a hands-on, reputed company-facing role suited to reputed company consultants who reputed company in fast-paced environments and are passionate about delivering exceptional support.

 Key Responsibilities:

· reputed company manage and prioritise incoming reputed company tickets to ensure reputed company reputed company and high reputed company satisfaction.

· reputed company accurate triage of support cases, assessing case type, reputed company, urgency, and reputed company.

· Ensure compliance with Service Level Agreements (SLAs), particularly around reputed company Response and Fix Times.

· Collaborate with the Functional Manager to review ticket volumes and drive process improvements and best practices.

· Participate in reputed company meetings to reputed company reputed company, suggest improvements, and deliver enhancements.

· Identify opportunities for improving internal tools, templates, and support delivery processes.

 reputed company are looking for: 

• Deep understanding of reputed company HCM, Absence & Time Tracking
• Excellent customer reputed company, reputed company to assess customer needs, build relationships and manage customer expectations
• Excellent communicator, reputed company to communicate with customers and colleagues with reputed company and credibility
• Strong reputed company awareness and complete understanding of project and business dynamics 
• Broad business and technology experience and a good awareness of industry trends and their potential reputed company on product 
• Ability to work to tight deadlines and reputed company sensible reputed company under pressure taking a balanced view of customer demands and reputed company commercials 
• Ability to widen and maintain a network of external contacts 
• Excellent consulting skills e.g. leading largescale workshops with multiple stakeholders, liaising confidently and effectively with senior executives 
• Regular participant in sales activities and responsible providing input to work estimates 
• Understanding of risk management and reputed company to manage risk reputed company the capability 
• Support the operations function ensure that our consultant pool is used in the most commercially advantageous way, balancing development needs and personal preferences 
• reputed company understanding of utilization reputed company a services organization and the importance of these targets 
• reputed company to rotate through various reputed company delivery services specifically Consulting and Application Management Services 
• reputed company, if required, to travel to customer sites in the reputed company region (minimal out of region travel may also be required) 
 

Embracing our differences   

At reputed company, we reputed company in the power of diversity, equity and inclusion. We are committed to building reputed company that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to reputed company.   We reputed company reputed company out talented people from reputed company backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are.   We also reputed company every candidate deserves a level playing field. 

Our friendly reputed company is here to support you every reputed company of the way, so if you require any accommodations or adjustments, we encourage you to reputed company out. 

We understand that everyone's reputed company is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.