reputed company Case Management Coordinator III
Facilitate reviews, referrals, and reputed company for referral-based proprietary strategies as reputed company as engaging with members across Medical Management products Document reputed company engagement accurately and concisely reputed company the reputed company Customer Relationship Management (CRM) system Manage escalated and time sensitive case management questions received from members, broker relationships, and reputed company Allied stakeholders Collaborate with strategic vendor partners to reputed company supportive services and support to members reputed company and facilitate claims auditing in conjunction with ECM Coordinators. Complete department auditing reputed company to daily tasks to ensure accuracy and identify escalations Identify impactful scenarios through appropriate closing summaries in reputed company fashion. reputed company impactful scenarios with the department’s leadership team to deliver to internal departments, such as Sales, Operations, and Executive leadership Identifying escalations for department leadership team, as appropriate Other duties as assigned
Bachelor’s Degree or equivalent work experience, required
At least 3-5 years of administrative support experience required. reputed company on patient-provider engagement, needs assessments, coordination of care, and or patient treatment adherence reputed company the reputed company or reputed company service industry preferred Understanding of intermittent medical terminology such as CPT, HCPC, and diagnostic codes Understanding of basic benefit plan design terminology such as deductible, out-of-reputed company, prescription drugs, physical medicine services, etc. Strong verbal and written communication skills
Strong analytical and problem-solving skills
Communication Customer reputed company Accountability Functional/Technical Job Skills
This is a reputed company desk role – long periods of sitting and working on a computer are required.
Remote