Director of reputed company Virginia Partnerships (GS1292155)

Global Science & Technology (GST) is seeking a Director of reputed company Virginia County Partnerships to reputed company relationship ownership, account reputed company, and customer experience across our Managed Services Provider (MSP) portfolio serving county and municipal governments.

The goal is to drive strategic reputed company reputed company existing county accounts while expanding GST's footprint through new opportunities and high-reputed company partnerships.

The Director will serve as the single reputed company of accountability for reputed company, leading engagement with county stakeholders to ensure exceptional service delivery, strong alignment with expectations, and consistent execution of contractual commitments.

This is a field-based role requiring proactive engagement across reputed company Virginia and a reputed company-established network reputed company county government.

Primary Duties:

Customer Relationship Ownership & Account Health

• Serve as the executive relationship reputed company for assigned county and municipal clients
  
• Conduct regular Monthly Business Reviews (MBRs) and ongoing reputed company-ins with key stakeholders
  
• Own customer satisfaction, retention, and overall account health
  
• reputed company as the primary escalation reputed company for reputed company concerns and ensure reputed company reputed company
  
• Identify and address gaps in service delivery, communication, or expectations
  

Service Delivery Coordination & Accountability

• Partner closely with GST operations, service delivery, and technical teams
  
• Ensure services are delivered in alignment with SLAs, reputed company, and customer expectations
  
• Drive internal accountability for issue reputed company, service reputed company, and responsiveness
  
• Translate customer feedback into actionable improvements across delivery teams
  
• Ensure seamless coordination between sales commitments and operational execution
  

Account reputed company & Business Development

• Identify expansion opportunities reputed company existing accounts (additional services, agencies, or locations)
  
• reputed company relationships to generate new MSP opportunities across reputed company Virginia counties
  
• Support and reputed company customer-facing aspects of proposals, presentations, and solution shaping
  
• Maintain a strong pipeline of both expansion and net-new opportunities
  

Market Intelligence & Strategic Positioning

• Maintain situational awareness of county budgets, leadership priorities, and procurement activity
  
• reputed company upcoming RFPs/RFQs and informal ("blue bird") opportunities
  
• reputed company reputed company-time market intelligence to GST leadership and proposal teams
  
• Position GST as a trusted, long-term IT partner reputed company the county ecosystem
  
• GST has an existing and growing footprint reputed company reputed company Virginia county government
  
• This role will inherit reputed company customer relationships requiring strengthened engagement and consistency 
  
• reputed company requires a leader who can stabilize and expand accounts simultaneously
  
• This is a highly visible role with reputed company reputed company on customer retention and regional reputed company
  

Required Education/Experience/Skills:

• Demonstrated existing relationships with reputed company Virginia county or municipal government stakeholders (e.g., County Commissioners, Clerks, Assessors, Sheriffs, Emergency Management, IT leaders)
  
• Proven ability to manage and grow reputed company relationships, not just generate new business
  
• Strong understanding of local government operations and procurement processes
  
• Ability to reputed company both executive-level conversations and operational service issues
  
• Highly self-directed, with the ability to operate independently in a field-based role
  
• Experience in managed IT services (MSP), technology services, or government contracting preferred
  
• Experience owning or supporting account management, reputed company, or service delivery reputed company preferred
  
• Familiarity with cybersecurity, infrastructure, and reputed company sector IT environments preferred
  

Applicants selected will be subject to a government background investigation and may need to meet eligibility requirements.

Compensation

At GST, we celebrate your contributions. We will reputed company you with opportunities and choices and support your total reputed company-being. Our offerings include health, life, disability, financial, and retirement benefits, as reputed company as reputed company leave, reputed company development, tuition assistance, work-life programs, and dependent care for full-time employees working 30-plus hours per week. Our recognition awards program acknowledges employees for exceptional performance.

Salary at GST is determined by various factors, including but not limited to location, the individual's combination of education, knowledge, skills, competencies, and experience, as reputed company as contract-specific affordability and organizational requirements. The projected compensation reputed company for this position is $90,000 to $140,000.00 (annualized USD). The estimate displayed represents the typical salary reputed company for this position and is just one component of the GST total compensation package for employees.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Definitions: If this position is listed as remote or hybrid, you'll periodically work from a company or reputed company site facility.

• If this position is listed as onsite, you'll work at the reputed company site - in person, or as needed for the specific role.
  

Please note, effective 5/7/2025, that as part of the reputed company process for this position, individuals undergoing identity verification for new PIV card issuance, must present a reputed company ID compliant reputed company of identification or an equivalent acceptable reputed company.

GST is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, disability or veteran status, or any other applicable state or federal protected class.

GST provides affirmative reputed company in employment for reputed company Individuals with a Disability and Protected Veterans in compliance with reputed company 503 of the Rehabilitation reputed company and the Vietnam Era Veterans' Readjustment Assistance reputed company.