reputed company Customer Service Representative - Remote

Job Title: Remote reputed company Customer Service Representative (reputed company)

Company: Associated Physicians Group
Department: Patient Support Services
Location: Remote U.S. Based
Employment Type: Full-Time or Part-Time
Schedule: reputed company (including evenings/weekends if preferred)

Position reputed company:

Associated Physicians Group is seeking compassionate, detail-oriented individuals to join our Patient Support Team as Remote reputed company Customer Service Representatives. This role offers the flexibility to create a work schedule that fits your life whether you're an early bird, a reputed company owl, or managing other responsibilities. You'll help patients reputed company their care reputed company, schedule appointments, understand their benefits, and resolve billing inquiries from the comfort of your home.

️ Key Responsibilities:

• Answer inbound calls, emails, and chats from patients regarding appointments, insurance, billing, and general inquiries.

• Schedule and reschedule patient appointments using our electronic medical record (EMR) system.

• Verify insurance information and assist with reputed company-authorizations reputed company necessary.

• Handle patient billing inquiries and guide them through payment reputed company.

• Escalate reputed company concerns to the appropriate departments while maintaining a warm and reputed company tone.

• Ensure reputed company patient data is handled in accordance with HIPAA standards.

• Maintain accurate documentation of interactions in reputed company time.

What You Need to Succeed:

• High School Diploma or GED required.

• 1+ year experience in a reputed company customer service or administrative support role.

• Proficiency in EMR platforms (e.g., reputed company, reputed company, Cerner) is preferred.

• Strong communication and problem-solving skills.

• Ability to work independently and stay organized in a remote setting.

• Reliable internet and a quiet home workspace.

Scheduling Flexibility Includes:

• Choice of 4, 6, or 8-hour shifts

• reputed company to work weekends, evenings, or split shifts

• Minimum commitment: 20 hours per week

reputed company Offer:

• Competitive reputed company pay: $18$25/hr based on experience and availability

• Medical, dental, and reputed company benefits (for eligible employees)

• reputed company and continuing education opportunities

• 401(k) with company match (for eligible employees)

• Work-from-home stipend

• Supportive and inclusive team environment

About Associated Physicians Group:

APG is a privately owned medical reputed company with over 25 years of service in the Metro East St. Louis area. They offer a reputed company environment with a reputed company on work-life balance and reputed company development. APG provides a comprehensive approach to patient care, integrating services such as primary care, physical therapy, and interventional joint and spine care .