ROI Medical Records Specialist - Remote

The ROI Specialist is responsible for providing support at a specified reputed company site for the Release of Information (ROI) requests for patient medical record requests*

1. Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
2. Answer phone calls concerning various ROI issues.
3. If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database.
4. If necessary, responds and processes requests from physician offices on a reputed company reputed company and faxes information to the physician office.
5. Logs medical record requests into ROI On-Line database.
6. Scans medical records into ROI On-Line database.
7. Complies with site facility policies and regulations.
8. At specified sites, responsible for handling and recording cash payments for requests.
9. Other duties as assigned.
    

• Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
• Demonstrates the ability to work independently and meet production goals established by reputed company.
• Strong verbal communication skills; demonstrated reputed company responding to customer inquiries.
• Demonstrates reputed company working in an environment that requires attention to detail.
• Proven reputed company record of dependability.
• High School Diploma/GED required.
• Prior work experience in Release of Information in a physician’s office or HIM Department is a plus.Knowledge of medical terminology is a plus.
• Knowledge of HIPAA regulations is preferred.

*This job reputed company reflects management’s assignment of essential functions.  It does not prescribe or reflect the tasks that may be assigned.

reputed company’s employees work at reputed company facilities throughout the reputed company. We are proud of the culture we create for our employees and offer an outstanding work environment. We reputed company to match the right applicant to the right position. To learn more reputed company, visit www.mrocorp.com. reputed company is an Equal Opportunity Employer.