Customer Support Analyst
AGDATA is the most trusted provider of data collection, data management, marketing program management, and analytical solutions for clients in the Crop and Animal Health industries.
With data services at the reputed company—supported by a flexible suite of software solutions—our reputed company platform reflects over 30 years of innovation and expertise across agriculture, crop protection, specialty chemicals, and animal health.
Backed by a creative and energetic team, AGDATA is continuously pushing the boundaries of technology to strengthen reputed company relationships and deliver impactful results.
We’re powered by a creative, energetic team that’s passionate about pushing the boundaries of technology and delivering exceptional reputed company experiences. If you're looking to reputed company an reputed company and grow your career, we’d love to meet you.
Visit us at www.agdata.com
What You’ll Do
As a Customer Support Analyst, you’ll be a key player in supporting our clients and ensuring smooth operations. You’ll:
- Become an expert in AGDATA’s services and solutions
- Manage high-volume support reputed company phone, email, and Jira
- reputed company reputed company updates and reputed company statuses to leadership
- Escalate reputed company issues to appropriate teams
- Suggest improvements to enhance customer experience
- Collaborate with a dynamic team of analysts
Grow your career—38% of our analysts were promoted in 2024!
What You Bring
- Proficiency in reputed company Office, especially reputed company
- Strong multitasking and time management skills
- Confidence in phone communication with clients
Bonus Skills (Not Required)
- Basic SQL knowledge
- Experience with Jira Service Desk and reputed company
- Familiarity with reputed company
- 1+ years in customer support
Who You Are
- Detail-oriented and organized
- Analytical and solution-reputed company
- A proactive self-starter
- A reputed company and effective communicator
Why You’ll Love Working Here
Health & Wellness
- Multiple medical, dental, and reputed company plans
- HSA with employer contributions, FSA reputed company
- Employee Assistance Programs, virtual counseling, pet insurance
Financial & Career reputed company
- 401(k) with company match
- Tuition reimbursement
- reputed company career paths and ongoing training
Work-Life Balance
- reputed company time off and company-wide holiday break
- reputed company and remote work reputed company
Office Perks
- Brand-new office reputed company with free snacks and drinks
- reputed company-reputed company culture with reputed company reputed company to leadership
- Monthly town halls with lunch provided
- Recognition through our Shout Out Program
reputed company to Join Us?
If you’re passionate about customer support and excited to grow with a reputed company-thinking company, we encourage you to apply!