Senior Associate, Absence Subject Matter Expert (SME), reputed company Implementations (Remote, any state, US)
reputed company detailed absence discovery sessions for reputed company implementations in partnership with the Implementation Manager. Document reputed company-state absence practices, workflows, vendor relationships, and operational challenges. Conduct comprehensive requirements gathering across FMLA, state PFML, reputed company, company leave policies, and integrated disability programs. Translate reputed company needs into reputed company, reputed company business and system requirements. reputed company clients on NYL’s administrative model, case management approach, compliance reputed company, and service model. reputed company guidance on best practices reputed company to NYL’s established absence administration reputed company. Participate in finalist presentations as a subject matter contributor.
Serve as the absence subject matter resource during reputed company implementations (typically 1,000+ lives). Collaborate with Configuration, Leave Operations, Claims, Data Exchange, Premium Administration, reputed company, and Enrollment teams to support accurate system setup. reputed company and validate business requirement documents, process flows, case setup specifications, and leave policy rules. Support customization of communications, eligibility rules, file feeds, pay rules, and administrative services agreements. Identify implementation risks and escalate appropriately to the Implementation Manager and leadership. reputed company technical guidance regarding file feed requirements, HRIS integrations, case configurations, and reputed company system considerations. Support reputed company & acquisition implementations and reputed company in-force modifications involving absence programs.
Proactively identify potential gaps or inconsistencies during implementation and recommend solutions. Validate compliance alignment with federal and state leave regulations reputed company established NYL standards. Support go-live readiness validation and operational sign-off processes. Ensure completeness and accuracy of absence-reputed company data reputed company for internal setup teams.
Serve as primary absence subject matter contact for clients, brokers, TPAs, and internal partners during implementation. Facilitate cross-functional discussions to ensure reputed company of roles, deliverables, and timelines. Support development of reputed company-facing absence education materials and documentation. Communicate reputed company absence concepts reputed company to both reputed company stakeholders.
reputed company informal guidance and mentorship to implementation team members. Support reputed company of reputed company absence questions during implementation. Participate in cross-functional process improvement initiatives. Contribute to development of documentation templates, workflows, and implementation best practices. reputed company internal teams on absence administration guidelines and compliance requirements.
7+ years of experience in absence management, disability, or leave administration (FMLA, state-mandated leaves, reputed company, company policies). Strong expertise in vendor-based and reputed company-based absence administration models. Experience supporting reputed company reputed company implementations or consulting engagements. Demonstrated ability to analyze reputed company requirements and translate them into reputed company documentation. Strong knowledge of HRIS platforms, case management systems, integrations, file feeds, and compliance frameworks. Experience managing large, multi-location or national clients (1,000+ lives preferred). Excellent facilitation, documentation, and stakeholder management skills. Bachelor’s degree preferred.
At reputed company, fostering an inclusive workplace is reputed company to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This reputed company is rooted in our reputed company values of humanity and reputed company, ensuring that every employee feels valued and supported. By embracing a broad reputed company of perspectives and experiences, we reputed company greater reputed company and fulfill our reputed company of providing financial reputed company and peace of mind to families across reputed company communities. Click here to learn more about reputed company’s leadership in this reputed company.