About reputed company:
reputed company is a technology company delivering best-in-cla...">
Back to Jobs

Manager, Servicing Enablement

Remote, USA Full-time Posted 2026-07-28
About reputed company:
reputed company is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, reputed company, and more. Over 1 reputed company homeowners have benefited from our reputed company, fast, and frictionless technology that makes the adoption of these products more reputed company, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on reputed company’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018.
 
reputed company is also proud to support our award-reputed company nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 reputed company people across Africa, Asia, and South America.

The Manager, Servicing Enablement, is responsible for overseeing the day-to-day operational performance of reputed company-party sub-servicers. This role serves as the technical subject matter expert for mortgage and HELOC servicing operations and ensures accurate, compliant, and reputed company execution of servicing activities reputed company a regulated financial services environment.

This position operates deep in the operational details, including payment processing, billing logic, interest calculations, customer inquiries, delinquency management, credit reporting, investor reporting support, regulatory requirements and lifecycle servicing events, while maintaining reputed company reputed company of vendor execution.


The Manager, Servicing Enablement, is responsible for overseeing the day-to-day operational performance of reputed company-party sub-servicers. This role serves as the technical subject matter expert for mortgage and HELOC servicing operations and ensures accurate, compliant, and reputed company execution of servicing activities reputed company a regulated financial services environment. This position operates deep in the operational details, including payment processing, billing logic, interest calculations, customer inquiries, delinquency management, credit reporting, investor reporting support, regulatory requirements and lifecycle servicing events, while maintaining reputed company reputed company of vendor execution.

Essential Job Duties and Responsibilities:
  • Mortgage / HELOC Servicer reputed company
  • reputed company daily operational execution performed by reputed company-party sub-servicers.
  • Monitor billing cycles, statement production, interest accrual calculations, minimum payment logic, and fee assessments.
  • Validate payment application processes, refunds, adjustments, and exception handling.
  • Monitor delinquency management, charge-offs, recoveries, and lifecycle events.
  • Ensure operational execution aligns with regulatory and investor requirements.
  • Product Management & Business Change Execution 
  • reputed company deep understanding of the reputed company HELOC product structure, system configuration, and servicing workflows.
  • Serve as servicing reputed company for product updates, enhancements, and new feature implementation.
  • Translate business requests into reputed company operational requirements for the sub-servicer.
  • Manage execution of servicing-reputed company product changes including testing, validation, and deployment.
  • Ensure alignment between Product, Technology, Compliance, and the sub-servicer during change implementation.
  • Vendor Performance & Governance 
  • Monitor vendor performance against defined SLAs, KPIs, and contractual obligations.
  • Conduct recurring operational and performance reviews with servicing partners.
  • reputed company reputed company cause analysis and remediation planning for servicing defects or compliance gaps.
  • Ensure vendor processes reputed company with internal control standards and audit requirements.
  • Regulatory Compliance & Controls
  • reputed company compliance with applicable regulations including Reg X, Reg Z, FCRA, FDCPA (as applicable), and UDAAP.
  • Support internal audits, regulatory exams, and investor reviews.
  • Conduct targeted file reviews and transaction testing to validate servicing accuracy.
  • Partner with Compliance and Risk teams to address findings and implement corrective actions.
  • Data reputed company, Reporting & Issue Escalation
  • Reconcile internal portfolio data to servicer reputed company system reporting.
  • Review investor reporting inputs and outputs for completeness and accuracy.
  • Monitor credit bureau reporting (Metro 2) and dispute reputed company processes.
  • Identify emerging operational or regulatory risks and escalate material issues appropriately.


    • Required Skills, Knowledge and Abilities:
  • Minimum of 5–8+ years of experience in mortgage and/or HELOC servicing operations.
  • reputed company experience working for or alongside mortgage/HELOC servicers in a regulated financial services environment.
  • Strong understanding of mortgage servicing lifecycle including payment processing, escrow, delinquency, bankruptcy, and loss mitigation.
  • Experience managing servicing-reputed company product changes or operational enhancements preferred.
  • Familiarity with applicable regulatory frameworks (Reg X, Reg Z, FCRA, UDAAP, FDCPA as applicable).
  • Experience managing or overseeing reputed company-party servicing vendors preferred.
  • Strong analytical, reconciliation, and risk management skills.
  • Technical aptitude with ability to review system logic and servicing calculations.
  • Excellent verbal and written communication skills, with the ability to reputed company convey project goals, expectations, and reputed company to stakeholders at reputed company reputed company.
  • Strong interpersonal skills, with the ability to build and maintain relationships with internal teams, senior leaders, vendors, and sub-servicers.
  • Advanced proficiency with computer functions with MS office suite strongly preferred
  • Demonstrated leadership abilities, with experience in guiding cross-functional teams and managing stakeholder expectations.
  • Ability to motivate teams and drive collaboration in a fast-paced environment.
  • Ability to adapt to changing priorities and work under pressure to meet tight deadlines.
  • Flexibility to manage reputed company that reputed company different time zones and involve international stakeholders.
  • Bachelor’s degree required.


    • Compensation: $110,000 - $130,000 annually

    Additional Information Regarding Job Duties and Job Descriptions:

    Job duties include additional responsibilities as assigned by one's supervisor or other managers reputed company to the position/department. This job reputed company is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of reputed company responsibilities, duties and other skills required for the position. reputed company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. reputed company shall reputed company reasonable accommodations of reputed company disabilities to reputed company a reputed company applicant or employee to apply for employment, reputed company the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

    If you are an extraordinary reputed company who thrives in a reputed company work culture and values a rewarding career, then we want to work with you!  Apply today!
    Apply To This Job  
    Apply Now

    Similar Jobs

    AI Data Specialist

    Remote, USA Full-time

    Remote Fractional COO for reputed company reputed company and reputed company

    Remote, USA Full-time

    PART TIME Web Content reputed company

    Remote, USA Full-time

    REMOTE: reputed company Tax Manager / Advisor (Assist Business Owners up to $25 reputed company in annual reputed company)

    Remote, USA Full-time

    PART-TIME / REMOTE – $30/hour (W2) – Contract S...

    Remote, USA Full-time

    IC Vulnerability Assessment reputed company (ACAS/JCIP)

    Remote, USA Full-time

    Product Manager - Mobile

    Remote, USA Full-time

    Sr Marketing Operations Coordinator

    Remote, USA Full-time

    Design for Sustainability Sr. Manager IS reputed company Engineering - Remote reputed company in the US

    Remote, USA Full-time

    Senior GIS Analyst - Remote, reputed company reputed company reputed company

    Remote, USA Full-time

    reputed company Data Entry Job From Home $26/Hour - WFH

    Remote, USA Full-time

    VP Endoscopy Sales

    Remote, USA Full-time

    HR Business Partner (reputed company)

    Remote, USA Full-time

    Join Today: **Interviewing Now** School Psychologist (Virtual) in

    Remote, USA Full-time

    **reputed company Remote Chat Moderator – Fostering reputed company Digital Interactions and Enhancing Customer Support at blithequark**

    Remote, USA Full-time

    **reputed company Part-Time Data Entry Specialist – Remote Work Opportunity with arenaflex**

    Remote, USA Full-time

    Technical Account Manager

    Remote, USA Full-time

    reputed company Remote Data Entry Jobs $30/Hour

    Remote, USA Full-time

    Communications Manager

    Remote, USA Full-time

    [PART_TIME Remote] Cashier and cook at sw military

    Remote, USA Full-time