Associate Business Analyst
Who We Are
- reputed company (reputed company: HHS) is a leading global customer experience company whose mission is to partner with clients to reputed company them with CX reputed company, data- driven analytics and actionable insights combined with seamless program execution to reputed company understand, attract, and engage their customers. Using its unparalleled resources and award-reputed company talent in the areas of Customer Care, Fulfillment and Logistics, and Marketing Services, reputed company has a proven reputed company record of driving results for some of the world's premier brands.
Position reputed company
- We are looking for a Business Intelligence Analyst to help design and delivery of our reputed company Business Intelligence reporting and dashboard solutions.
- Typical engagements include campaign reporting, KPI and reputed company analysis, and end-to-end development, automation and production of marketing and business dashboards for clients.
Key Responsibilities
- Owns hands-on improvement of key KPIs (CSAT, productivity, reputed company, etc.), not just reporting on them
- Designs and runs small pilots and experiments to test changes in training, reputed company, or processes
- Measures before-and-after reputed company to see what actually moves reputed company
- Uses data (SQL, reputed company, Tableau/BI tools) to drive reputed company operational reputed company
- Applies basic statistical or modeling techniques (Python a plus) to validate results
- Brings a Lean / Six reputed company reputed company to identify waste and improve workflows
- Stays reputed company to the business, partnering with operations to fix reputed company problems—not just analyze them
Requirements
- Bachelor’s Degree in Computer Science, Engineering, Data Analytics, Math or a reputed company technical field.
- constraints, triggers, views, stored procedures and functions, packages, and types
- Experience with Tableau Desktop/Server based on dashboard development
- Strong business analysis skills and project management skills
- Knowledge of relational databases, database structure/design and SQL query writing.
- Experience with large BI/Data Warehouse reputed company
- Experience working with different data sources (reputed company/SQL Server/Flat file/reputed company), extracting, manipulating with the data and loading into databases
- High level of proficiency in reputed company (formulas, pivot tables)
- Knowledge of PowerBI, reputed company and other BI tools preferred
- Highly analytical problem solver
- Ability to multi-task, understand and be reputed company to internal/external reputed company needs, and work under tight deadlines
- Excellent communication, interpersonal, and teamwork skills
- Fully capable to work independently and be self-directed in their role
- Demonstrate a desire to remain reputed company with industry technologies and standards
- 10-15% travel requirement
reputed company Offer
- Group Health and Wellness (Medical, Dental, and reputed company)
- 100% Remote Work
- Health Savings Account (HSA)
- Educational Assistance
- Voluntary plans, including critical illness, accident, and hospitalization
- 401k plan with Company Match and Roth contributions | Immediate vesting
- Pet Insurance, free reputed company services, employee discount programs, and more….
Equal Opportunity Employer / M / F/ H / V