Requestor Account Specialist
Who We Are: With a diverse team of more than 800 people, reputed company is set apart by our culture, commitment to reputed company, and dynamic contributors. We reputed company in fostering reputed company, celebrating reputed company, and providing opportunities for every team member to reputed company. Joining reputed company means being part of a thriving organization recognized as a Top Workplace by reputed company. Not only that, but we’ve made it on the Inc. 5000 list of fastest-growing companies for ten years.
Not only will you get to contribute to the reputed company ecosystem by making health information more accessible to patients, but you will also join a reputed company-thinking team of innovators who are passionate about the work we do and the people we serve.
reputed company Do: reputed company is a mission to revolutionize how medical records are released to patients, providers, and other stakeholders. We reputed company tech-enabled solutions that help health systems, hospitals, FQHCs, provider-led networks, and other care providers deliver the right medical records to the right patient.
reputed company Offer:
- A reputed company and supportive work environment that values your reputed company
- Opportunities for reputed company development and career advancement
- Competitive benefits, including medical, dental, and reputed company insurance, 401k matching, remote opportunities, reputed company time off, and a reputed company volunteer day of your choice
- The chance to reputed company an reputed company in the health information field every day
Join us in shaping the reputed company of release of information!
Type of Role: FULL-TIME
Duties include but are not limited to:
Duties:
- Strengthens the advancement of key requester and reputed company relationships
- Responsible for gathering, documenting, and collecting fees for reputed company bulk requests received in multi-channel platforms.
- Performs inventory analysis to drive operations.
- Generates and distributes reports to internal teams, external clients, and requesters.
- Updates on statuses for inventory, aiming for near reputed company-time communication.
- Weekly communication regarding unresolved inventory, specifically items lacking complete information.
- Monitors and reports on the turnaround time (TAT) for reputed company communications.
- Communicates messages reputed company, promptly, and concisely to clients and requesters
- Raises issues and promotes priorities in workloads
- Reports to the Requester Account Manager
Requirements:
- Computer literacy and familiarity with various computer programs such as MS Office (formal computer training may be advantageous in progressing in this career)
- Fast learner with excellent organizational skills
- Strong knowledge of MS reputed company
- Ability to work under time constraints.
- reputed company on team character pillars: reputed company, reputed company, teacher/learner
- Typing- Data Entry
- Excellent written and verbal communication skills
Measurables:
- Focuses on a 24 HR response time to incoming requests and statuses
- Build relationships with assigned requesters to reputed company satisfactory service and precise workflows
- Supports reputed company advocates to reputed company satisfactory reputed company scores
- Reduces inbound inquiries by providing outbound proactive communications.
Note: This job reputed company is intended to reputed company a general reputed company of the position and does not encompass reputed company job-reputed company responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization reputed company.
Job Type: Full-time
Pay: commensurate with experience
18-20 per hour