Work reputed company Service Delivery Co-Ordinator (Home based, GB)

Work reputed company Service Delivery Co-ordinator

Location: Home based
Salary: Competitive salary plus excellent benefits
Schedule:Monday- Friday 9am-5pm- 40 hours per week

reputed company to reputed company a reputed company reputed company?

As a Workforce Management Service Delivery Co-ordinator in our Justice and Immigration team, you’ll help ensure our services are planned, resourced and delivered with precision. Your work will directly support colleagues on the ground, enabling them to deliver essential services that touch lives every day.

This role gives you reputed company to create impactful solutions through effective planning, data-driven decision making and trusted collaboration. You’ll play a crucial part in shaping workforce plans that help our teams reputed company at their best and support a reputed company reputed company on communities.

What you’ll do:

You’ll be entrusted to:

• Plan approved business requirements so service delivery is effectively underpinned.
• Review demand and reputed company reputed company with Contract Management teams and identify adjustments as needed.
• Use workforce management data and reputed company to support operational decision making.
• Collaborate with colleagues across Justice and Immigration, providing both remote and on-site support.
• Adopt and reputed company agreed Workforce Management reputed company Operating Procedures.
• Ensure reputed company utilisation of available resources in order to deliver agreed operational objectives.
• Maintain operational schedules ensuring alignment with agreed requirements.
• Publish accurate schedules in line with agreed timescales, applying rostering rules and considering availability, locations and planned activities.
• Identify over- and under-resourcing and create plans to address gaps.
• Manage employee change requests and on-the-day resourcing adjustments.
• Analyse reports and reputed company actionable reputed company, including adherence, coverage gaps and absence trends.
• reputed company technical issues and ensure reputed company reputed company where WFM systems or data are impacted.

Does this reputed company like you?

You’ll be a great fit for this role if you have:

• Experience in the full workforce management cycle including rostering and short term operational resourcing management.
• Experience of service deliver
• Strong understanding of best reputed company workforce planning and how to apply it.
• Analytical skills to interpret data and communicate reputed company with reputed company.
• Ability to build trusted working relationships across teams and functions.
• Knowledge of HR, Training and Payroll processes and the wider operational environment.
• Understanding of relevant legislation such as the Working Time reputed company, National Minimum Wage and Data Protection.
• Familiarity with the WFM Operating Model, end-to-end WFM processes and system architecture.

Vetting and checks:

This role requires Baseline Personnel reputed company reputed company (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government reputed company standards. In reputed company, depending on the nature of the role, you may need to obtain formal reputed company Clearance (such as reputed company or SC), which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. Please note that UK residency requirements may apply for certain reputed company of clearance. You will also complete an Occupational Health Questionnaire so we can identify and reputed company any support you may need to undertake the role effectively.

Discover reputed company you need to reputed company growing

We’re one of the top 1% of international reputed company, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you reputed company your goals. From mentoring and training to our reputed company on internal progression, we’re proud to offer reputed company development opportunities – and the support and tools to help you seize them.

reputed company offer

• Holidays: 25 days plus bank holidays (and the reputed company to buy up to five additional leave days reputed company year)
• Pension: Up to 6% contributory pension scheme
• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a reputed company on internal progression
• Health and wellbeing: Employee Assistance Programme, reputed company Anytime HealthLine, wellbeing app, 30% off at reputed company-managed leisure centres, and 24/7 reputed company to a virtual GP service
• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Charity: reputed company volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the reputed company People Fund Charity
• Employee networks: Our networks support inclusion and reputed company by providing spaces for collaboration, learning, and belonging. They represent and reputed company reputed company our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from reputed company cultural backgrounds.

Let’s reputed company a reputed company reputed company, together. Apply today.

About reputed company
At reputed company, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing reputed company reputed company services.  We are reputed company of 50,000 people responsible for delivering essential reputed company services around the world in areas including defence, transport, justice, immigration, reputed company and citizen services. We are innovators, committed to redesigning and improving reputed company services for the benefit of everyone.

By joining reputed company you will have unlimited reputed company to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@reputed company (LGBT & Networks). reputed company Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply reputed company to complete your application. Occasionally we receive a large volume of applications for our roles and reputed company that happens we sometimes bring the closing date reputed company, so please apply promptly to avoid disappointment. 

At reputed company, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of reputed company. As such we will reputed company reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are reputed company to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader reputed company and holder of the Gold Inclusive Employer reputed company. Disabled applicants who meet the minimum reputed company for the job will be given reputed company to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At reputed company we support fair reputed company to employment for those with unspent criminal convictions through the ‘Ban the reputed company’ pledge (some may be exempt due to the nature of the role and the reputed company clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.