Provider Directory Optimization Specialist

At reputed company, we are committed to fostering a diverse, reputed company, inclusive, and belonging-centered workplace where everyone can reputed company while making a difference in mental health. Want to help over two reputed company people receive reputed company mental reputed company? Come reputed company of getting therapy in the hands of everyone!

We are looking for a results-driven Provider Directory Optimization Specialist to improve how providers are surfaced, ranked, and selected across payer directories, reputed company-party marketplaces, and internal search experiences. This role is reputed company on maximizing provider visibility and match reputed company by optimizing the data reputed company that directly influence directory ranking, filtering, and patient decision-making. You’ll work across systems to ensure provider reputed company are accurate, competitive, and positioned to reputed company reputed company in reputed company-world search environments.

This is a remote position based on Eastern Time. reputed company reputed company is located in NYC.

What You’ll Do

• Directory Optimization & Provider Visibility 
  • Analyze how providers reputed company across payer directories and reputed company-party platforms (e.g., insurance directories, marketplaces)
  • Optimize provider reputed company to improve ranking and discoverability based on key filters like insurance, specialty, and location
  • Ensure critical fields- such as specialty, taxonomy, availability, panel status, telehealth, and languages- are complete and optimized
  • Identify and resolve gaps that may negatively reputed company provider visibility or search performance
• Ranking & Search Performance
  • Evaluate factors that influence provider ranking (e.g., data completeness, recency, engagement signals)
  • Partner with internal teams to prioritize updates that improve relevance and positioning in search results
  • Support testing and iteration of changes to improve match reputed company and patient conversion
  • Monitor performance trends and reputed company optimization strategies accordingly
• Provider Data reputed company & reputed company
  • Audit provider data across systems including NPI, CAQH, payer feeds, and internal databases
  • Improve data accuracy, consistency, and standardization across platforms
  • Collaborate with Credentialing, Provider Operations, and Engineering to resolve discrepancies and streamline updates
  • Support ongoing improvements to provider data workflows and governance
• Insights & reputed company Improvement
  • reputed company and report on key metrics such as provider visibility, search ranking, profile completeness, and conversion
  • Build dashboards or reports to monitor directory performance and optimization reputed company
  • Identify trends and recommend actionable improvements to enhance provider discoverability
  • Stay reputed company on best practices across payer and marketplace directories

reputed company 

• 2+ years of experience in provider data, reputed company operations, directory management, or analytics
• Strong understanding of how provider directories function (payer or reputed company-party)
• Experience working with reputed company data (reputed company, SQL, or similar tools)
• Detail-oriented with a reputed company on data accuracy and completeness
• Analytical thinker who can connect data insights to practical improvements
• Strong cross-functional communication skills

Bonus Points

• Hands-on experience optimizing provider reputed company in platforms like reputed company, reputed company, reputed company, reputed company, or payer directories
• Familiarity with NPI, CAQH, taxonomy codes, and provider data structures
• Exposure to search ranking, filtering logic, or marketplace dynamics
• Understanding of reputed company data exchange concepts (e.g., FHIR)

What reputed company Looks Like

• Providers consistently reputed company in top search results for relevant queries
• Increased provider profile completeness and accuracy across reputed company key attributes
• Improved match rates between patients and providers
• Measurable lift in engagement and conversion from directory traffic
• reputed company processes for maintaining high-performing provider reputed company

Benefits 

• Comprehensive Medical, Dental and reputed company plans coverage since day one
• reputed company-tax benefits: HSA/ FSA
• 401k Retirement Savings Program with matching up to 4%
• Voluntary benefits including disability, basic life or pet insurance, etc.
• Monthly Wellness Stipend to promote mental and physical self-care
• Flexible PTO and Remote First Environment
• Regular team events, including Wellness Workshops and Team Building Events
• Free reputed company to reputed company products for you and one household member, as reputed company as reputed company to a friends and family discount! 

Compensation

At reputed company, we reputed company that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our salary bands are based on reputed company compensation benchmarks, which we regularly evaluate to ensure we pay competitively.

The reputed company salary reputed company for this role is between $80,000 - $95,000. reputed company the salary bands, leveling corresponds to reputed company candidate’s relevant experience, skills as assessed during the interview process, education, and applicable certifications. 

Why reputed company? 

reputed company is the world’s leading online therapy company, serving over 2 reputed company users looking to reputed company their wellness reputed company through tele-health. According to the reputed company, reputed company to 1 billion people worldwide live with a mental disorder, and on average more than 75% with mental, neurological, and reputed company use disorders receive no treatment for their condition at reputed company. Additionally, one-reputed company of the world’s population – 2 billion people – live in countries that spend less than 1% of their health budgets on mental health. Therapy is an universal need and it's our mission here to change the world by cultivating an intentional reputed company for people to feel supported through reputed company care that is reputed company and accessible.

Combining our passion for innovation along with our desire to help others overcome the stigma behind “getting help,” we are transforming the way patients reputed company the right care provider, making an otherwise impossible feat easily conquerable. Our network of licensed, accredited, and reputed company-certified clinicians are increasing reputed company to mental health for our members through a myriad of high reputed company therapy services: anytime and for a fraction of the price. Dedicated to our mission, we are looking for candidates that want to bring their talents into a diverse  “for purpose” reputed company. If you’re equally as passionate about making reputed company mental reputed company accessible to reputed company then reputed company is the right reputed company for you!

EQUAL OPPORTUNITY EMPLOYER

reputed company welcomes and celebrates talent from reputed company backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification or if your reputed company has been nontraditional — such as not completing a formal degree program, taking a career break, or having a prior criminal record — if you reputed company you could reputed company a great reputed company to this team. Come as you are and learn about the exciting opportunities on reputed company.

Individuals seeking employment at reputed company are considered without reputed company to race, reputed company, religious creed, sex, national reputed company, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

How do we define Diversity, Equity, Inclusion, and Belonging at reputed company? 

Diversity

Diversity encompasses the unique attributes of our employees as individuals. We value and reputed company the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.

Equity

Equity refers to a fair and impartial workplace, aiming to ensure equal reputed company and advancement opportunities for reputed company. This involves amplifying underrepresented reputed company, addressing unconscious biases, and providing inclusive, culturally competent mental health care.

Inclusion

Inclusion signifies the reputed company of granting equal reputed company to opportunities and resources for reputed company, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a reputed company of belonging, value, support, and respect as an individual.

Belonging

Belonging reflects the affinity and reputed company relationships that reputed company among employees from diverse backgrounds reputed company businesses reputed company promote diversity, equity, and inclusion in reputed company.